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One thought on “13 Solid Ways to Improve Ecommerce Customer Service [NEW]

  1. Hi Laduram Vishnoi,
    When online retailers establish their multi channel strategy and they are using or will to use live chatbot to support their customers; I think, it’ll be a good decision for ecommerce customer service to go for a chatbot which brings all their customer queries in one place. You know, it saves blocks of time from your agent’s calendar to move between different platforms or adjust the tone accordingly.

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