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The Acquire blog

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Why Investing in Customer Experience Now Will Make You More Money in the Long Run

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June 1, 2023

9:30 am

EST

Why Investing in Customer Experience Now Will Make You More Money in the Long Run

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Face-to-Face Support: Leveraging Video Chat for Better Customer Service

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May 10, 2023

9:12 am

EST

Face-to-Face Support: Leveraging Video Chat for Better Customer Service

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Agent Workflows: The Connective Tissue of Customer Support

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Workflows connecting all the different aspects of routing

April 25, 2023

8:26 am

EST

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Customer Experience

Featured

Why Investing in Customer Experience Now Will Make You More Money in the Long Run

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Customer Experience

Customer Service vs Customer Experience: Here's How They're Different

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Customer Experience

7 Ways to Improve Customer Focus

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Customer Experience

The Future of Omnichannel Retailing- Experts Weigh In

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Customer Experience

Improve Customer Satisfaction: 20 Strategies to Start Using Today

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Customer Experience

8 Effective Customer Engagement Strategies [2022]

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Customer Experience

How to Reduce Customer Churn Rate: 11 Solid Strategies

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Customer Experience

How to Create a Customer Experience Strategy: 14 Ways

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Customer Experience

5 Ways to Improve The Facebook Customer Experience

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Customer Experience

How to Thank Your Customers on Social Media

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Customer Experience

Customer Experience As Competitive Advantage: Why You Don’t Have to Be Amazon to Do It Right

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Customer Experience

Financial Customer Experience: 41 Interesting Trends and Stats

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Customer Experience

How to Finally Stop Confusing Your Customer Experience with User Experience

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Customer Experience

Creepy vs. Cool: 8 Examples of CX Personalization We Can Learn From

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Customer Experience

Omnichannel Customer Experience: What is it and Why is it Important?

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Customer Experience

How to Create an Omnichannel Contact Center in 7 Steps

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Customer Experience

3 Major Companies that Provide Incredible Online Customer Experience

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Customer Experience

Is Hyper-Personalization The Next Big Thing In Business?

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Customer Experience

Personalize vs Customize: How are they Different?

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Customer Experience

How to Create a Positive Customer Experience with Humor

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Customer Experience

12 Essential Customer Engagement Tools Every Business Needs

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Customer Experience

Omnichannel Marketing: The Definitive Guide [2021]

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Customer Experience

Customer Experience Trends 2020- The Year In Review

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Customer Experience

How to Boost Sales for Your Shopify Store with Personalized CX

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Customer Experience

How to Improve the Insurance Customer Experience

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Customer Experience

How Can You Engage Customers Amidst Social Distancing?

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Customer Experience

9 Questions to Ask when Redefining the Digital Customer Experience

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Customer Experience

Wondering Who Owns Customer Experience? Here's a Better Question To Ask Instead

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Customer Experience

How to Develop an Omnichannel Approach for Retail

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Customer Experience

9 Best Practices to Improve Ecommerce User Experience

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Customer Experience

The Cost of Neglecting Customer Experience

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Customer Experience

Customer-Centric Culture: 5 Ways to Create One for your Business

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Customer Experience

The Benefits of Omnichannel Customer Engagement Platforms in Improving Customer Service

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Featured

Customer Service Workflows and How to Build Them [6 Examples]

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January 26, 2021

12:00 am

EST

Customer Service Workflows and How to Build Them [6 Examples]

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Should You Be Using A Chatbot For Customer Support?

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May 21, 2018

12:00 am

EST

Should You Be Using A Chatbot For Customer Support?

Sales Automation: A Smart Guide to a Better Sales Process

September 14, 2021

12:00 am

EST

Customer Service Automation: A Smart Guide to Get it Right

May 7, 2020

12:00 am

EST

Chatbot scripts: A step-by-step guide to more 'human' bots

Customer Automation

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Beyond the Knowledge Base: Your Guide to Self-Serve Customer Support

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Customer Self-Service: The Ultimate Guide

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February 2, 2022

12:00 am

EST

Customer Self-Service: The Ultimate Guide

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Featured

15 Best Blogs To Follow About Web Design

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December 26, 2021

3:54 pm

EST

15 Best Blogs To Follow About Web Design

Customer Self-Service: The Ultimate Guide

November 18, 2021

12:00 am

EST

What is Customer Support Experience and How to Improve Upon It

October 20, 2021

12:00 am

EST

Knowledge Base 101: The Ultimate Customer Support Tool

Customer Support

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Customer Self-Service: The Ultimate Guide

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Customer Support

Investing in Support Technology: A Glimpse into the Future

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Customer Support

The Ultimate Customer Support Stack for 2019

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Customer Support

The Complete Guide for Managing Customer Support Escalations

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Customer Support

How to make screen share work for sales and customer support

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Customer Support

What does Gold Standard Customer Support Look Like?

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Customer Support

Seven tips for Customer Support during the Holidays

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7 Studies Proving Live Chat Boosts Your Conversion Rate

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April 5, 2017

12:00 am

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7 Studies Proving Live Chat Boosts Your Conversion Rate

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Cobrowse Checklist : 22 Questions to Ask Before Selecting Co-Browsing Software

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January 13, 2017

12:00 am

EST

Cobrowse Checklist : 22 Questions to Ask Before Selecting Co-Browsing Software

7 Ways to Improve the Digital Banking System with Video Chat

March 3, 2021

12:00 am

EST

8 Benefits of Live Chat That Will Increase Business Growth

January 23, 2017

12:00 am

EST

4 Effective Co-browsing Practices To Improve Customer Service

Product

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7 Ways SaaS Businesses Can Improve Product User Experience

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Top 7 Financial Services Industry Trends That Shape CX in 2022

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December 15, 2021

12:00 am

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Top 7 Financial Services Industry Trends That Shape CX in 2022

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9 Strategies To Increase Revenue From Existing Customers

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November 17, 2021

12:00 am

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9 Strategies To Increase Revenue From Existing Customers

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How Much Does a Website Increase Sales?

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March 31, 2021

12:00 am

EST

How Much Does a Website Increase Sales?

How to Ace the Discovery Call [with 17 Effective Questions]

March 23, 2017

12:00 am

EST

What Are The Benefits of Personalization in Marketing?

Sales

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6 Exciting Omnichannel Trends to Track in 2022

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All Content

Customer Experience

Why Investing in Customer Experience Now Will Make You More Money in the Long Run

Learn more

Customer Communication

Third-Party Integrations vs. Native Video & Chat Solutions: Does it Make a Difference?

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Customer Communication

Chatting Your Way to Success: How to Pick the Best Business Chat Solution

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Customer Experience

Face-to-Face Support: Leveraging Video Chat for Better Customer Service

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Video Chat

5 Tips for Building Trust with Live Video Support

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Customer Experience

Agent Workflows: The Connective Tissue of Customer Support

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