Put a face to your customer support with video

Easily launch video support on mobile or desktop from the customer or agent side.
No third-party intergrations or engineering work required.
Share files, implement web hooks, and translate 25+ languages.
Acquire Live Chat
In-person experience

Recreate the in-person experience

Some issues require a more human touch to reach an effective resolution. When a face-to-face connection is needed, easily launch live video support on the agent or customer side directly from a live chat.
Acquire Video Chat

How we’ve seen video customer support perform for


of engagements scored 4 stars or higher


travellers said yes to Acquire vs. waiting for an agent


of engagements answered under 30 seconds

Customer Spotlight

United Airlines Cinches Best Emerging Tech Award For ‘Agent On Demand,’ Powered By Acquire Technology

United Airlines has soared to new heights with its Agent on Demand customer service platform. See how the platform, powered by Acquire's conversational customer experience technology, transformed customer chat + video support.

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See why our customers love us
See why our customers love us
See why our customers love us
[We choose Acquire because] we needed to be more creative with our solutions, and we needed something that would benefit both our guests and our team.
Brad Tharp,
Senior Director of Operations
Increased response times for customer support inquiries by 2X.
Improved efficiency by moving 50% of in-person repair consultations to video chat with customers.
Reduced resolution times from 10 to 5 days.