Acquire

Put a face to your customer support

Easily launch mobile or desktop video calls on the customer or agent side.
No third-party integrations or engineering work required.
Share files, implement webhooks, and translate text into 25+ languages.
Acquire Live Chat
In-person experience

Recreate the in-person experience

Some issues require a more human touch to reach an effective resolution. When a face-to-face connection is needed, easily launch video on the agent or customer side directly from a live chat.
Acquire Video Chat

How we’ve seen video perform for

83%

of engagements scored 4 stars or higher

85%

travellers said yes to Acquire vs. waiting for an agent

79%

of engagements answered under 30 seconds

Customer Spotlight

United Airlines Cinches Best Emerging Tech Award For ‘Agent On Demand,’ Powered By Acquire Technology

United Airlines has soared to new heights with its Agent on Demand customer service platform. The platform, powered by Acquire conversational customer experience technology, was recently...

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See why our customers love us
See why our customers love us
See why our customers love us
Samsung
[We choose Acquire because] we needed to be more creative with our solutions, and we needed something that would benefit both our guests and our team.
Brad Tharp,
 
Senior Director of Operations
Increased response times for support inquiries by 2X.
Improved efficiency by moving 50% of repair consultations to video from in-person.
Reduced resolution times from 10 days to 5 days.