View the entire conversation in a single view

With a context driven email manager, agents are able to see the entire case history in a single view, both for communicating with customers and internal colleagues.

Acquire Live Chat

Smooth channel tranisitions

  • Chat > email
  • Email <> sms
  • Allow agents to stay in communication with customers to resolve issues faster by moving across channels that are convenient for both

Better customer service email management starts here

Whitepaper: Why the moment for video chat for business is now

The Omnichannel Experience

Discover why omnichannel customer support experiences are necessary to retain customers and improve your ROI. Learn which channels, like email, you should invest in for your business and how to build them.
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