Manage & prioritize
email at scale

Use our workflow engine to route and prioritize emails across all teams based on skills, priority, custom attributes, email content, customer type and more.

Book a demo

View the entire conversation in a single view

With a context driven workspace, agents are able to see the entire Case history in a single view, for both communicating with the customer and internal colleagues.

Omni-channel

Smooth channel tranisitions

Chat > email
Email <> sms
Allow agents to stay in communication with customers to resolve issues faster by moving across channels that are convenient for both

Routing & prioritizing at scale

Reduce workflow friction and resolution times with a single, unified dashboard where agents can communicate with customers through any channel. While also being able to see contextual, historical information on past chats and tickets.

Learn more