Acquire

Where customer conversations
begin

The fastest way to create conversations with your customers using real time messaging

Easy set-up | 14 days trial | no credit cards
acquire live chat

Connecting with customers through live chat and in-app messaging

Acquire live chat provides the fastest way to have conversations with your customers on your website & mobile apps.

1Engage and convert your buyers

Acquire live chat allows you to reach out to customers at the right time during the purchasing cycle.

2Smarter customer support

Resolve issues quickly by giving your customers instant access to your support team with live chat software

3Onboarding

Deliver instant value to your customers by acknowledging and taking them through onboarding.

engage and convert buyers

Key features

Features that help maintain conversations going with your team and customers


Targeted messaging

Send one to one or group based targeted messages to your customers depending on their behavior and rules.

Chat forms

With chat forms you can collect user information before a user starts a chat or as an offline form

Routing

Send customers to the right agent. e.g. if a customer is on the pricing page, send the chat to a sales rep


Continue from previous chats

Allow customers to select previous conversations to start from and reduce repetitive conversations

Collaborating together

Make sure your customers speak to the right person by inviting other team members into a conversation

Chat Ratings

Drive customer satisfaction by collecting feedback and ratings from your customers after every chat

Start talking to customers today



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Automating Customer Conversations

With your personal chatbot and customized Knowledge base you can provide customers with intelligent answers, collect details and route conversation to a real agent if required.

Deyanira, Palace Resorts

We are taking advantage from all the extraordinary tools that Acquire offers

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Get detailed insights

Whether you’re looking for a quick overview or in-depth reporting - Acquire Analytics gives you on-demand performance results

Paul Biancaniello, Kleer

great features that really allow for better engagement with our customers

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Chats

Get in instant visual on the total number of chats, missed chats and answered chats.

Response time

Know how long customers are waiting before chats are being answered.

Average chat time

Understand how many agents are required online by knowing how long each chat takes

Agent performance

Review agents chats, nps scores, acceptance rate to boost performance of the entire team

Keeping it together

Acquire automatically syncs all the chat history
for each customer, making sure you have the
entire chat history of the customers with all
agents in a single view.


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Learn about our solutions for your organisation

Acquire is a Communication Platform for sales, support, marketing and customer success teams
to create and manage conversations with customer and deliver results across the organization.

Support

Provide faster and smarter support

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Sales

Engage and convert your online visitors at scale

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Experience

Deliver more impactful experiences

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Automate

Automate up to 80% of customer questions

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Improve your Business Today

Kickstart your 14 day free trial now. No Credit card required.