Announcing: Our Shopify integration is available now!
Our Shopify integration is available now!
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Connect with website visitors, qualify leads, and support customers in real time using all-in-one live chat software.
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Provide immediate service through an easy-to-use web chat interface. Collect information 24/7 through forms. Enable automation to help boost sales and improve customer experience.
Increase in sales conversations
Increase in website conversions
Average customer satisfaction
Share files, launch video chats, start an audio or phone call, screen share, cobrowse, and more, right from the messenger.
Pick your messenger’s colors to match your brand. Connect the apps that make sense for your business.
Auto-translate more than 100 languages and respond to requests from around the world.
See which actions visitors and customers took before chatting with you by accessing a timeline view.
Don’t know the answer? No need to panic. Easily tag team members to help out with any tricky requests.
Track your busiest chat periods, most popular demographics, total chats within given time periods, top-performing agents, and more.
Segment and send proactive messages to your customers based on visitor location, web pages, device type, visitor behavior, and more.
Enable the sharing of personally identifiable information (PII) through live chat in a secure, fully encrypted manner.
Create memorable and seamless customer journeys and improve the agent user experience with our mobile software development kit (SDK) and agent app.
Create an in-person customer support or sales experience by launching a video chat with just one click from your live chat widget.
Improve team performance and customer satisfaction by tracking key chat metrics, including total chats, chat duration, and customer feedback.
Chatting blind? Reach into your Knowledge Base to get up to speed. Share helpful content at the click of a button. Set up chatbots to share help articles outside of office hours
Read more about Knowledge Base
For bots, there’s no such thing as office hours. Chat with potential customers, collect contact information, increase leads, and book sales meetings 24/7.
Who said chatbots need to sound robotic? Carry a conversation and respond like a human with bots that use AI and natural language processing to interpret queries.
The key to improving your customer experience just might lie in improving your agent experience.
Equip your team to provide amazing customer service with an all-in-one engagement dashboard.
Always know your customer's latest interaction with you whether by email, phone, ticketing system, and more.
Multitask like a pro. Handle multiple live chat conversations at once, without ever losing your cool.
Communicate instantly using screen sharing, video chat, chatbots, and more.
The fact that we have a thousand people click to chat in less than two weeks - it’s working.
Acquire’s customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time.
We don’t want our customers to have to do much to get what they need. And Acquire is a cornerstone of that because it helps us achieve that goal.
Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates
Sync your web chat with the most popular sales, support,
and customer service tools around.
Sign up today or request a demo
Learn how Acquire improves support and
increases sales
