Live chat software for connected conversations

Move fluidly between live chat and other channels.
Customize and automate how you route inquiries using Business Rules.
Free up your agents to focus on high-priority cases.
Acquire Live Chat
Timeline view

Be in-the-know with complete customer context

Agents can better tailor support by pulling up customer information, historical conversations, and past notes from other agents to get a complete picture of each customer.
Acquire Timeline View

Handle multiple conversations in a single view

Easily switch between messages in one live chat platform interface for smoother agent experiences, faster resolutions, and reduced customer wait times.
Acquire Action List
Business Rules

Automate and customize workflows and routing

Route messages to the correct agents and departments based on location, URL, device type, and more to suit your business needs.

Personalize your live chat experiences


Turn your agents into multilinguists
Translate conversations into 25+ languages

Answer in real-time

Don't keep your customers hanging
Answer their questions in real-time

Provide context

Refer to in-thread notes
Send and share files
See why our customers love us
See why our customers love us
See why our customers love us
In a time where everyone is available online and on different channels, you need a tool like Acquire.
Philipp Jöckel,
Business Development
4X growth in website visitor conversions.
4.5/5 average customer satisfaction score after implementing Acquire.
Created the first ever digital showrooms for
automotive clients, like Audi.