Closing the Phygital Service Gap: How to Create Connected Customer Experiences
Delivering stellar experiences in the phygital (that’s physical and digital) shopping era can be complicated. High-touch engagement—no matter where your customers choose to shop—will be the key to success.
Join Acquire’s Director of Customer Success, Gio Bryden, and retail expert, Candace Corlett President of WSL Strategic Retail, to discuss how to bridge the phygital gap and create the connected experiences shoppers want.
Meet the speakers
President, WSL Strategic Retail
Director of Customer Success, Acquire
During this discussion you’ll uncover how to:
Improve workflow and resolution times with chatbots and text messaging
Empower service teams with the right tech to boost upsells and customer loyalty
Create connected ‘phygital’ experiences using real-time customer data