This on-demand webinar explores the current state of digital customer engagement, and where CX experts, Amrit Dhangal of Acquire, and Norm Alegria of The Dufresne Group, see it going in a post-pandemic world.
Watch the recording and learn about:
- Brick and mortar retailers such as The Dufresne Group are going digital and the return on investment gains.
- Major airlines and banks are getting personal from afar and how retailers can adopt their successful approaches.
- Companies are innovating digital transformation efforts and why it's a strategy every retailer, online and brick-and-mortar, needs to prioritize.
Brought to you by Acquire and the ICX Association.