Greet customers by name when they call, thanks to customer profiles. Reduce the need for repeating information with conversational threads that add context to every interaction.
Native Voice & SMS SoftwarePlug-and-play talk and text
Sometimes, you just need to pick up the phone. Support your customers through phone calls and text messaging natively in Acquire.
Trusted by hundreds of
companies across the world
Key Benefits
Dial from your desktop 
Instantly make outbound calls and send texts from Acquire. Already chatting? Escalate to voice inside the messenger with one click.
Frictionless follow-through 
Transition every call or text to another channel in an instant. Collaborate on-screen through cobrowsing, follow up via email, chat, or text, and even schedule a video call.
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Bring your own phone or use ours
Start dialing today using our Twilio integration, or connect your existing phone system. Add as many numbers as you need to support your customers across the globe.
Native Voice & SMS SoftwareRemove customer frustration with
smart call management
Get customers where they need to go — faster.
Routing and Queueing
Connect customers to the right folks with call routing and IVR powered by business rules. Allow customers to remain in the queue until an agent is available.
Call Recording
Playback every call whether you’re monitoring quality or verifying customer details.
Voicemail
Pre-record messages for your offline hours and continue capturing customer inquiries even when you’re sleeping.
Ready to hop on the
phone?
Request a custom demo today
Get a demo
Learn how Acquire improves support and
increases sales
