Greet customers by name when they call, thanks to customer profiles. Reduce the need for repeating information with conversational threads that add context to every interaction.

Greet customers by name when they call, thanks to customer profiles. Reduce the need for repeating information with conversational threads that add context to every interaction.
Instantly make outbound calls and send texts from Acquire. Already chatting? Escalate to voice inside the messenger with one click.
Transition every call or text to another channel in an instant. Collaborate on-screen through cobrowsing, follow up via email, chat, or text, and even schedule a video call.