5 Reasons Proving Why Customer Service Representatives More than Just an Employee?

The most important thing you can do to improve relationships with the customer is by streamlining the customer support...

5 Effective Ways to Use Live Chat to Boost Lead Generation Process

The biggest challenge in this online business is to generate leads. Every business finds it difficult to convert website...

7 Simple Ways to Quickly Boost Your Ecommerce Conversions [Updated]

The evolution of digital technology in these 5 years has led to the development of the e-commerce market. As...

6 Ways to Redefine Your Lead Generation Process in 2019 [updated]

“In Marketing, lead generation is the initiation of consumer interest or inquiry into products or services of a business.”...

How to Align Sales and Support for a Long-Term Growth of a Business

In today’s competitive world, it is important for any business to align sales and support for a long-term growth...

7 Ways Live Chat Can Increase Your Website Conversion Rates

According to Econsultancy, 73% of customers were satisfied with their live chat experience, surpassing all other channels including email and...

8 Top Tips for Creating Killer Customer Loyalty Programs in 2019

Keeping your existing customers on board is a tough task in this competitive world. You need a mix of...

Unleash the Power of Live Chat – How to Get More Customers and Sales

Obtaining more and more customers is the priority for every single business entity in today’s world. Be it a...

10 Problems That Every E-commerce Faces and Their Solutions 2019

“Overall the web is sloppy, but an online store can’t afford to be.” -Paul Graham, YC When a consumer...

9 Strategies To Generate More Revenue From Existing Customers

What we know now in the is that the ‘E’ in the E-commerce doesn’t stand for ‘Easy’. -John Hagel To...