James Vukanovich | Acquire

Acquire Insights

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James Vukanovich

Vice President, Strategy and Finance

latest posts by

James Vukanovich

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Why Investing in Customer Experience Now Will Make You More Money in the Long Run

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Third-Party Integrations vs. Native Video & Chat Solutions: Does it Make a Difference?

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Customer Communication

Chatting Your Way to Success: How to Pick the Best Business Chat Solution

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Customer Experience

Face-to-Face Support: Leveraging Video Chat for Better Customer Service

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5 Tips for Building Trust with Live Video Support

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Customer Experience

Agent Workflows: The Connective Tissue of Customer Support

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Call Deflection

Call Deflection: A Strategy for Better Customer Service

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