One support platform for every digital channel
Consolidate your tech stack to reduce spend
Customize and automate workflows
Satisfy customers and retain their business
Acquire is a platform that connects all your digital support channels in a single view
Create transformative customer experiences
Connect agent workflows in a single view
Build better business outcomes
Key Channels
Goodbye disjointed. Hello connected
Connect your voice, video, chat, and email channels to improve agent workflows and customer experiences.
Live chat
Easily and quickly share files, implement webhooks that collect dynamic data, translate 25+ languages in real time, and route customers to the right agents and departments.
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Video Chat
Easily and quickly share files, implement webhooks that collect dynamic data, translate 25+ languages in real time, and route customers to the right agents and departments.
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Business Rules
Easily and quickly share files, implement webhooks that collect dynamic data, translate 25+ languages in real time, and route customers to the right agents and departments.
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Your customers (and agents) deserve better
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Business Rules
Mastermind your setup
Control and automate how inquiries are routed to different channels, agents, and departments based on language, location, business hours, and more.
Integrations
Loop in your favorite tools
Map customer and conversational data to your Salesforce CRM and customize and further automate your customer support experience with Calendly, Zapier, and other third-party integrations.
Customer spotlight
Philipp Jöckel, Business Development at Level 4.0 (Audi)
Not only could Acquire deliver the functionality our client needed but the spirit of the company and the responsiveness of the organization as a whole — from sales to development to customer success — was out of this world.
4x growth in Audi website visitor conversations
4.5 out of 5 average CSAT score