LIVE VIDEO ASSISTANCE Lend a virtual hand
With video chat, you can improve key metrics and processes across your entire customer journey.
Improve first contact resolution
Save customers time documenting product repair issues. Assess the need for support through video chat and quickly determine the next best course of action.
Escalate to video chat calls
Enable customers to switch between web chat, social media, phone calls, and more. Offer video chat for more complex matters that require face-to-face resolution.