Announcing: Our Shopify integration is available now!
Our Shopify integration is available now!
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Improve customer service, boost sales, and provide instant support with Acquire Video Chat software.
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Social distancing and COVID-19 have fundamentally changed the retail customer experience. With Acquire Video Chat
software, you can connect face-to-face with customers safely, from home or on the go.
of customers found using video helpful
of consumers want a face to face interaction for complex issues
of consumers prefer a human interaction
Create a visually engaging, modern customer experience with Acquire Video Chat.
No third-party downloads required. Enable visitors and customers to connect with your team in just one click from a live chat conversation. Acquire’s video chat software is mobile-friendly, too.
View prospective customers live while they browse your website and reach out to them proactively. Escalate to a consultation, sales meeting, appointment, and more straight from a chat.
Provide an interactive shopping experience. Whether you’re selling clothes, furniture, or cars, showcase your products to customers live over a video chat tour.
“We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience.”
Visually guide your customers through complex support issues, all with a personalized touch. Equip your customer
service teams with chat video software to support today’s consumers.
With video chat, you can improve key metrics and processes across your entire customer journey.
Save customers time documenting product repair issues. Assess the need for support through video chat and quickly determine the next best course of action.
Enable customers to switch between web chat, social media, phone calls, and more. Offer video chat for more complex matters that require face-to-face resolution.
Acquire is an all-in-one platform for customer support. Combine video chat with the rest of the Acquire suite, which includes cobrowsing, live chat, chatbots, calls, social media, and more.
Explore the PlatformProvide visual support across your entire customer journey with Acquire Video Chat software.
Record video sessions to help with customer service team training and security.
Turn only your camera on, or choose to have both customer and agent video chat enabled.
Connect in a single click, with no downloads for customers or agents.
All major internet browsers supported, and completely mobile-friendly.
Acquire meets all major data and security standards, including GDPR, HIPAA, and SOC 2.
Customize the video chat experience in your company’s mobile app.
COVID-19 has created a new normal for customer support and sales. Learn how you can use CX technologies to stay ahead of the curve.
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Learn how video chat can help you take your customer conversations to the next level.
Learn how Acquire improves support and
increases sales
