Connect with your customers using video

Improve customer service and support issues instantly with Acquire Video and Voice software.

Trusted by thousands of companies across the world.

Video Call Software for Customer Support

Press play for amazing customer service

Visually guide your customers through complex support issues, with a personalized touch. Equip your customer service
team with video software to support today’s consumers.

85
%
of customers found using video helpful
23
%
of consumers seek out a face to face interaction for complicated customer service issues
75
%
of consumers prefer a human interaction

Dashboard

Solve issues face-to-face, across
channels

Connect with your customers via their preferred communication platform, in just one
click from the Acquire dashboard.

Visual Engagement

More video chat features your team will love

Provide visual support across your entire customer journey with Acquire Video and Voice.

Video recordings
Capture recordings of all video sessions to help with customer service team training and security.
One-way or two-way video
Only turn your camera on, or choose to have both customer and agent video chat enabled.
No installations
Connect in a single click, with no downloads for customers or agents.
Browser support
All major internet browsers supported, and completely mobile-friendly.
Always secure
Acquire meets all major data and security standards, including GDPR, HIPAA, and SOC 2.
Mobile SDK
Customize the customer video chat experience in your company’s mobile app.