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Connect with your customers using video chat

Improve customer service, boost sales, and provide instant support with Acquire Video Chat software.

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acquire video and voice software

Trusted by hundreds of companies across the world.

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Video Chat Software for Sales

Recreate the in-store experience online with
video chat

Social distancing and COVID-19 have fundamentally changed the retail customer experience. With Acquire Video Chat
software, you can connect face-to-face with customers safely, from home or on the go.

Acquire Video and Voice features
  • 85


    of customers found using video helpful

  • 23


    of consumers want a face to face interaction for complex issues

  • 75


    of consumers prefer a human interaction

Top benefits of video chat for sales

Create a visually engaging, modern customer experience with Acquire Video Chat.

Hassle-free for customers and agents

Hassle-free for
customers and agents

No third-party downloads required. Enable visitors and customers to connect with your team in just one click from a live chat conversation. Acquire’s video chat software is mobile-friendly, too.

Hassle-free for customers and agents
Book meetings now not later
Book meetings now not later

Book meetings now,
not later

View prospective customers live while they browse your website and reach out to them proactively. Escalate to a consultation, sales meeting, appointment, and more straight from a chat.

Show and sell with video chat

Show and sell with video chat

Provide an interactive shopping experience. Whether you’re selling clothes, furniture, or cars, showcase your products to customers live over a video chat tour.

Show and sell with video chat
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Assess customer service repairs with video chat

The dufresne Group client testimonial

“We increased our speed to guests from 10 days to 5 days, which is significant for the customer experience.”

Norman Alegria   |   Director of Guest Services
The Dufresne Group

Download Case Study

Video Chat Software for Customer Support

See, solve, and satisfy

Visually guide your customers through complex support issues, all with a personalized touch. Equip your customer
service teams with chat video software to support today’s consumers.

Real Time Customer Service

Lend a virtual hand

With video chat, you can improve key metrics and processes across your entire customer journey.

Improve time to resolution

Improve time to resolution

Save customers time documenting product repair issues. Assess the need for support through video chat and quickly determine the next best course of action.

Escalate to video chat calls

Escalate to video chat calls

Enable customers to switch between web chat, social media, phone calls, and more. Offer video chat for more complex matters that require face-to-face resolution.

Video Chat Software for Customer Support
Integrate video chat with real time support tools

Integrate video chat with real time support tools

Acquire is an all-in-one platform for customer support. Combine video chat with the rest of the Acquire suite, which includes cobrowsing, live chat, chatbots, calls, social media, and more.

Explore the Platform

Live Video Support

More video chat features your team will love

Provide visual support across your entire customer journey with Acquire Video Chat software.

Acquire Video and Voice features
  • video recording icon

    Video recordings

    Record video sessions to help with customer service team training and security.

  • start video icon

    One-way or two-way video

    Turn only your camera on, or choose to have both customer and agent video chat enabled.

  • Acquire video require no installations

    No installations

    Connect in a single click, with no downloads for customers or agents.

  • Acquire video chat support in browser

    Browser support

    All major internet browsers supported, and completely mobile-friendly.

  • secure icon

    Always secure

    Acquire meets all major data and security standards, including GDPR, HIPAA, and SOC 2.

  • Acquire mobile-sdk icon

    Mobile SDK

    Customize the video chat experience in your company’s mobile app.

Ultimate Guide to Co-browsing ebook


CX Technology: Engaging Customers During COVID-19 and Beyond

COVID-19 has created a new normal for customer support and sales. Learn how you can use CX technologies to stay ahead of the curve.

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Engage your customers with video chat

Learn how video chat can help you take your customer conversations to the next level.

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