Acquire

A simplified video chat solution for customer support

Acquire’s platform helps you launch video and voice
calls in just one click

2-minutes easy set-up | No credit card required

Acquire video chat acquire-io-video-voice-hero
Thousands of companies of all sizes use Acquire to upgrade their customer support
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Visual Engagement

Video chat solution to convert visitors into potential buyers

Acquire transforms the way companies, teams and customers engage in real time.

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Sales

Acquire helps you connect with customers, qualify more prospects on your website and build better relationships through video chat.

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Support

Provide your support team with live video chat to help them solve issues faster, boost satisfaction and humanize your approach.

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Customer experience

A little personalization can go a long way. Make your customers feel like family with the power of audio and video chat.

Overview

Add live chat to your website

Enhance the quality of your customer conversation with voice and video chat.

Acquire video chat widget acquire-video-voice-customer-side-view
Visitor Dashboard

Gain visitor insight - no of web sessions, most visited pages, chat
history and quickly convert them into leads with one-click video chat.

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Voice calls

Offer voice assistance while sharing screen or gaining access
over customers browser. Engage in one-way or two-way audio conversation.

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Modern Chat Widget

Add video chat options to your live chat, and converse with your
web, mobile app, users through a voice, video, and co-browse session.

Overview

Add live chat to your website

Enhance the quality of your customer conversation with voice and video chat.

Visitor Dashboard

Gain visitor insight - no of web sessions, most visited pages, chat
history and quickly convert them into leads with one-click video chat.

Acquire video chat widget
Voice calls

Offer voice assistance while sharing screen or gaining access
over customers browser. Engage in one-way or two-way audio conversation.

Acquire video chat agent
Modern Chat Widget

Add video chat options to your live chat, and converse with your
web, mobile app, users through a voice, video, and co-browse session.

Acquire video call

Customer Support

Extend support with video live chat

Provide visual support across customer interaction journey. Interact with customer’s screen in realtime.

IPV Calls

Integrated In-person verification option with video chat for vendors who deal in sophisticated services like BFSI.

Direct Calls

Initiate video or voice call session with your web and mobile app users right from your dashboard.

Cloud Recordings

Record every online conversation - be it audio, video, or phone calls across devices and platforms.

Customer Support

Extend support with video live chat

Provide visual support across customer interaction journey. Interact with customer’s screen in realtime.

IPV Calls

Integrated In-person verification option with video chat for vendors who deal in sophisticated services like BFSI.

Acquire IPV calls
Direct Calls

Initiate video or voice call session with your web and mobile app users right from your dashboard.

Acquire video call
Cloud Recordings

Record every online conversation - be it audio, video, or phone calls across devices and platforms.

Acquire video recording

Complete web chat solution for
businesses of all kinds.

Get unconditional support, whenever, wherever you want.

Free Live Video Chat Trial

For Teams

A quicker, cost-effective way to connect with customers

Your customers shouldn’t have to dial a call center to talk to your team. Set-up one click conversation system.

One way Video Voice

End unnecessary interruption with one-way video/voice call sessions. Enable customers to do the same.

Cross Platform Support

Acquire offers a cross-platform chat option, allowing you to make a call across Android, IOS, and other desktop apps.

Page Navigation During Call

Navigate across different web or mobiles pages and refer information while being on a voice or video call.

For Teams

A quicker, cost-effective way to connect with customers

Your customers shouldn’t have to dial a call center to talk to your team. Set-up one click conversation system.

One way Video Voice

End unnecessary interruption with one-way video/voice call sessions. Enable customers to do the same.

Acquire one way video and voice calls
Cross Platform Support

Acquire offers a cross-platform chat option, allowing you to make a call across Android, IOS, and other desktop apps.

Acquire video chat in cross platform
Page Navigation During Call

Navigate across different web or mobiles pages and refer information while being on a voice or video call.

Acquire video chat

CRM

Bring the power of Video, Co-browse, and
Live chat in one platform.

Boost customer engagement and drive conversion by combining the benefits of video,
co-browse and live chat in one communication platform.

Acquire video chat with cobrowse acquire-video-voice-combine-cobrowse-video-chat
Share Screen

Allow your agents to exactly see where the customer is stuck. Initiate screen share with any registered user from the dashboard.

1
Co-browse

Go one step ahead - take control over customers browsers and instruct them with Customer Support visual cues on the customers' web page.

2
Live Chat

Immediately respond to live chat request coming from multiple communication platforms, right from your dashboard.

3

Crack the code for providing scalable customer support

“Acquire’s customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time.”

Brad Tharp | Senior Director of Operations
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More

Get your engagement game up with
video chat software

Personalized conversation based on customer behavior. Solve more issues in less time.

  • forgot-downloads

    Forget downloads

    Acquire’s video and voice chat capabilities run on your browser, so they don’t require any third-party downloads and extensions

  • one-click-activation

    One-click activation

    Both video and voice chat capabilities activate with one click from agents and customers

  • no-plugin

    No Plug-ins

    No need for third-party plugins to initiate a video or voice call over a third-party platform like slack, salesforce, etc.

  • personalize

    Personalize

    Humanize your business by simplifying customer communication and building meaningful relationships

  • keep-up-to-date

    Keep up to date

    Acquire’s personalization technology helps customers engage with you in new, innovative ways.

  • Boost productivity

    Voice calls are quicker and more direct than written chats, so you’ll help your customers and your team save time

Replace your messaging system with our
online live chat software

No credit card required | Easy Set-up in 2 minutes

Get Started Now Book a Demo
Acquire recognized in Live Chat based on user reviews Acquire Recognized as High Performer in Spring 2019 on G2 Crowd