See every interaction in chronological order and view a customer’s entire history in one conversation thread.
UNIFIED VIEW SOFTWARE
Every customer engagement in one place
Manage conversations from anywhere in a single platform.
UNIFIED VIEWFocus on the conversation
Connect with customers on their channel of choice without worrying about logging into different systems to manage social, voice, chat, email, and more. Acquire empowers agents to deliver seamless experiences no matter how, when, or where a customer starts the conversation.
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Benefits of an omnichannel
agent desktop
Respond faster
With every digital interaction in one place, agents can respond at lightning speed.
Get context
Skip the hassle and see relevant customer history right in the conversation timeline.
Switch channels
Continue the conversation across channels with just one click.
An all-around unified experience
Context where it counts 
Build centralized workflows that wow agents and customers alike.
Collaborate on the side 
Get higher visibility into your customer and company data.
Sync data in seconds 
Get higher visibility into your customer and company data.
See why customers love us
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