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Our Shopify integration is available now!

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Grow your Shopify business with Acquire Live Chat

Instantly communicate with Shopify store visitors, view order details in real time, and resolve issues in seconds with the Acquire and Shopify integration.

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customer-support

Trusted by hundreds of companies across the world.

acquire client portfolio

Enrich your ecommerce customer experience

See all your Shopify purchase data within Acquire and use it to increase sales by offering more personalized experiences.

All information at one place
information you required at one place

Easy setup, no coding required

Add Acquire live chat to your Shopify store without the help of a developer. Install the integration in just a few clicks.

custom coversational timeline

View purchase history without toggling

No more switching between tabs and tools. See all Shopify customer order history within Acquire, without having to navigate to the Shopify platform.

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Order details and chat
Order details and chat

Manage customer
support and orders

Issue refunds, track shipments, cancel items, and order items from on behalf of your customers—all from within Acquire.

Automate your most common task

Ask fewer questions. Deliver more answers.

Merge your Shopify customer data to Acquire and skip asking questions you already have answers to.

Automate your most common task
Video calls
Video calls

Automate service with live chat

Enable Shopify store customers to check up on their order status through your store’s website using Acquire Live Chat.

More Acquire features to enhance your
Shopify business

  • Knowledge Base

    Knowledge base

    Improve efficiency by automating answers to routine questions.

  • Video chat

    Video chat

    Create a face-to-face customer service experience online.

  • Business rules & routing

    Business rules & routing

    Set up workfows to automate your customer service.

  • Collaboration

    Collaboration

    Mention or add team members any time you need an assist.

  • Multilingual

    Multilingual

    Acquire Live Chat supports more than 100+ languages.

  • Feedback

    Feedback

    Collect customer feedback across all aspects of your customer support.

Helping businesses put customers first

Elevate client testimonial
Acquire clients

Acquire’s customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time.


Brad Tharp | Senior Director of Operations

HLC client testimonial
Acquire clients

We don’t want our customers to have to do much to get what they need. And Acquire is a cornerstone of that because it helps us achieve that goal.


David Goodman | Customer Experience Lead

Splashtop client testimonial
Acquire clients

Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates


Italo Nava | Inside Sales Manager

Make your support team more
productive today!

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