Receive and respond to customer emails on the same dashboard as live chat, social media, voice, SMS, and video chat. Enable smooth routing and collaboration with Acquire’s Shared Inbox for teams.
Efficient customer support inbox = happier customers (and happier teams). Build smoother
customer experiences by taking advantage of Acquire’s advanced capabilities.
See incoming messages, write emails, and chat with customers in one easy-to-navigate chronological timeline—no toggling between platforms required.
Don’t know the answer? Need to red-flag an interaction? No problem. Tag team members on your emails by adding comments and private notes.
Forward and categorize emails to support@, sales@ and other inboxes from Gmail, Outlook, and more. Set up rules and workflows to route emails to the right team members.
See your shared inbox alongside support chatbots, start voice and video calls, and initiate cobrowsing sessions, right from the shared dashboard.
Whether for sales, support, or just communication with your customers in
different situations, helpful resources for you to Ctrl+C.
No need to stop at email management—your shared inbox is at the center of a conversational customer experience solution. Unify support and sales channels and never lose track of valuable customer communication.