Write your knowledge base articles using our elegant visual editor (WYSIWYG).

Create a knowledge base with help resources to get your customers and
agents the answers they need, whenever they need them.
Your knowledge base will be the go-to place for your customers to discover how to use your products or services in the best way possible.
Help your team find and deliver the right answers fast. Plus, onboard and train new hires easily with help resources at their fingertips.
Boost SEO for target topics: potential customers discover help content when searching online. And they’ll get a sneak peak of your offerings.
Enable customers to solve issues on their own before contacting support.
Free up time for your team to focus on the most complex issues.
Your knowledge base is always on and ready to help your customers.
Craft your knowledge base articles, FAQs, user forums, how-tos, video tutorials,
or any content that supports your customers better.
Write your knowledge base articles using our elegant visual editor (WYSIWYG).
Customize content with your choice of fonts and styles and craft your own branded knowledge base landing page.
Enable users to search help resources directly from the messenger.
Acquire’s Knowledge Base software helps you streamline customer service
and grow your help resources through powerful features.
Break down language barriers and offer helpful content in your customers’ native tongue.
Automatically gather feedback on your knowledge base resources and tweak them when needed.
Sort and categorize your help resources in a way that makes sense to your customers and your team.
Brand the look and feel of your knowledge base with your colors, fonts, logos, and assets.
Customize the content flow of your articles — make it easy to use for agents and customers.
Got knowledge lying around all over the place? No worries. Easily import all your content into Acquire.
Address repetitive questions with a chatbot that suggests relevant knowledge base articles to customers without needing a live support agent.
Learn MoreConnect your Knowledge Base with your live chat solution, and offer automated assistance, capture requests, and auto-suggest articles.
Learn MoreCategorize issues by topic. See which content is most helpful and what needs some sprucing up by enabling and analyzing customer feedback on articles.
Learn More“ We don’t want our customers to have to do much to get what they need. And Acquire is
— David Goodman, Customer Experience Lead, HLC
a cornerstone of that because it helps us achieve that goal. ”
Don’t set it and forget it – connect your help center with your other customer
service tools to offer a more complete experience across channels.