Always have the
right answers

Create, organize, and share your customer-facing help center resources using Acquire Knowledge Base

Trusted by thousands of companies across the world.

Knowledge Base Software

Helpful and accessible

No matter if you’re assisting customers through live chat, or setting up a self-service resource online, Acquire
Knowledge Base helps you make sure customers get the answers they need.

Automate your customer support

Integrate Knowledge Base into your live chat, capture requirements, and auto-suggest articles. Offer assistance for complex issues without needing a live support agent.

acquire knowledge base and live chat integration

acquire knowledge base and chatbot integration

Knowledge base and chatbot: A power couple

Triage repetitive questions with a chatbot that suggests relevant articles without needing a live support agent.

Create and publish in minutes

Craft help center articles, FAQs, user forums how-to articles, video tutorials, or anything that supports your customers better.

Read articles right from the chat window
Customize content with fonts and styles
Craft a unique knowledge base landing page

Improve self-service with reporting

Categorize issues by topic. Get insight into which support content is the most helpful by enabling customer feedback on articles.

Build a knowledge foundation

Try out these integrations to make communication with your customers more easier.

Multi-lingual
Break down language barriers and offer helpful content in your customers’ native tongue.
Feedback
Automatically gather feedback on your knowledge base resources and refine when needed.
Article management
Sort and categorize your help resources in a way that makes sense to your customers and your team.
Custom themes
Make knowledge base your very own with your company’s colors, fonts, logos, and assets.
Rich editor
Customize the content flow of your articles—make it easy to use for agents and customers.
Article importer
Got knowledge lying all over the place? No worries. Easily import all your content into Acquire.