Turn your knowledge base into a machine-readable resource easily accessed by your customers.
Create, share and organize knowledge. Offer assistance for complex issues without the need of a support agent.
Create help center articles, FAQs, users forums, how-to articles, video tutorials, or anything that improves product adoption.
Document Knowledge base content semantically to facilitate easy information retrieval.
Integrate Knowledge Base into your live chat window, capture requirements, and auto-suggest articles.
Create help center articles, FAQs, users forums, how-to articles, video tutorials, or anything that improves product adoption.
Document Knowledge base content semantically to facilitate easy information retrieval.
Integrate Knowledge Base into your live chat window, capture requirements, and auto-suggest articles.
Give your website and app visitors access to Information right from the chat window.
“We are taking advantage from all the extraordinary tools that Acquire offers. Where not only the number of chats have increased, but also the satisfaction of the client and therefore greater % of closings in sales.”
Help users understand the logical structure in your knowledge base to navigate through relevant content.
Address customer queries by automatically suggesting relevant Knowledge Base content.
Customize your Knowledge Base for your products and services.
Scale support with Acquire’s knowledge base software.
Create meaningful subcategories and embed them into the article. Label and bookmark content to group together related articles.
Create tags and associate them with keywords to make article searches more efficient.
Let users contextually consume short but descriptive video content.
Create 'how to' videos giving instructions for common tasks and troubleshooting when onboarding.
Access the user's current page to give visual instructions and take support to the next level.
See which articles are helpful and which are difficult to understand through customer feedback.
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