Announcing our conversational customer experience platform.
Announcing our conversational cx platform.
Get the scoop
Create, organize, and share your customer-facing help center resources using Acquire Knowledge Base.
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Set up help resources to make sure your customers get reliable answers whenever they need them – whether it’s 2 in the afternoon or 3 in the morning.
Most customers try to solve issues on their own before contacting support.
Free up your team’s time to deal with complex issues only.
Your knowledge base is always on and ready to help your customers.
Knowledge base content gets discovered online when potential customers search for solutions.
Acquire Knowledge Base software integrates with the rest of your customer service channels, making it easy to build and update your help center resources.
We don’t want our customers to have to do much to get what they need. And Acquire is a cornerstone of that because it helps us achieve that goal.
Craft your knowledge base articles, FAQs, user forums, how-tos, video tutorials, or any content that supports your customers better.
Address repetitive questions with a chatbot that suggests relevant knowledge base articles to customers without needing a live support agent.
Connect your Knowledge Base with your live chat, and offer automated assistance, capture requests, and auto-suggest articles.
Categorize issues by topic. Get insight into which support content is the most helpful by enabling customer feedback on articles.
Acquire’s Knowledge Base software helps you streamline customer service and grow your help resources through powerful features.
Break down language barriers and offer helpful content in your customers’ native tongue.
Automatically gather feedback on your knowledge base resources and refine them when needed.
Sort and categorize your help resources in a way that makes sense to your customers and your team.
Brand your knowledge base with your company’s colors, fonts, logos, and assets.
Customize the content flow of your articles—make it easy to use for agents and customers.
Got knowledge lying all over the place? No worries. Easily import all your content into Acquire.
Getting started with Acquire’s Knowledge Base software is an easy process
Add different knowledge base groups for different languages.
Import content from 3rd party platforms or by uploading a CSV file
Click on the new article button to start writing in Acquire’s advanced editor
Sort your articles into categories to make navigation easier
Scale support and always have the right answers with Acquire Knowledge Base.
Learn how Acquire improves support and
increases sales
