Acquire

Realtime
Customer Support

Your customer’s expectations are changing - exceed them with the power of co-browse and live chat

Easy set-up | 14 days trial | No credit cards
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Over 15000+ companies of all sizes use Acquire to upgrade their customers support

our clients

Empower your agents to resolve complex
customer support issues in real time

Engage

Reach out in one touch and in real time to boost rates of conversion, on web or mobile app.

Support

Our intelligent bots help your team answer common questions instantly.

Onboard

Deliver faster, more personalized support withthe power of co-browse and live chat.

Acquire is a real time
customer communication platform

Our scalable suite of tools streamlines customer conversations in a
fully environment, in both web and mobile app

Crack the code for providing scalable customer support

Acquire’s customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time.

Brad Tharp    |    Senior Director of Operations

Features

Acquire’s simple, yet powerful tools encourage customer engagement
and success across the board

Live chat
Live Chat

The fastest, most effective way to interact with customers across web and mobile.

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Live chat
Co-browse

Initiate no-download permission based co-browse sessions to see and interact with your customer's screen

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Live chat
Video & Voice Calls

Forget frustrating third-party apps. Conduct sales or support calls via video & voice chat

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Live chat
Chat bots

Acquire's chatbot works alongside your existing support team to scale and save time on first-touch interactions

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Live chat
Profile Management

Track, manage and understand customers with profiles. Deliver targeted campaigns and monitor their activity.

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Live chat
Analytics

Understand how agents are spending their time and track the quality of your customer conversations.

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Acquire Blog

Check out our blog

Check out our blog and keep up to date on the latest tools and trends in your industry

5 Ways the Financial Services Industry Is Adapting to Customer Expectations in 2019
5 Ways the Financial Services Industry Is Adapting to Customer Expectations in 2019

Customer expectations are changing, and the financial services industry isn’t immune to these new demands. The expansion...

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Investing in Support Technology: A Glimpse into the Future
Investing in Support Technology: A Glimpse into the Future

What keeps customer service leaders up at night? The answer, in most cases, is numbers. A central...

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Strategies for Insurers to Stand Out in Customer Support
Strategies for Insurers to Stand Out in Customer Support

Insurers—from home and casualty to health, auto, and life—face increasing pressures to differentiate themselves in a crowded...

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and support team more productive?

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