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unified customer service platform

A unified customer service platform

Create amazing customer experiences using Acquire customer service software.

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Trusted by thousands of companies across the world.

acquire client portfolio

Unified Customer View

All your customer interactions in one timeline

The days of toggling between customer service tools are over. Track all your support interactions in a
timeline and respond instantly in Acquire Unified View.

unified customer engagement view
unified customer engagement view Acquire features

All-in-One Customer Engagement

Offer omnichannel customer service

Be everywhere your customers are and engage with them through Acquire’s real time
communication tools and capabilities.

Acquire cases

Cases

Automatically log anytime your customer reaches out and rally your team around closing each case.

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Acquire cases

Live chat

Connect with customers in a conversational platform and solve issues faster with Acquire Live Chat.

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Acquire cases

Calls & SMS

Always be mobile-first. Funnel VoIP and SMS messages to one dashboard and respond seamlessly.

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Acquire cases

Cobrowse and Screen Share

Your customers stuck online? Help them get the support they need with cobrowse and screen share.

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Acquire cases

Chatbots

Save your team time spent answering repetitive questions by automating FAQs with chatbots.

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Acquire cases

Email

Track all aspects of your digital customer service and make data-driven decisions.

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Integrations

50+ integrations
you'll love

Connect your Acquire account to the most popular sales,
support, and customer service tools.

acquire integrations with other tools
Acquire integrations
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Trusted by thousands of businesses
in hundreds of countries

Elevate client testimonial
Acquire clients

Acquire’s customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time.


Brad Tharp | Senior Director of Operations

HLC client testimonial
Acquire clients

We don’t want our customers to have to do much to get what they need. And Acquire is a cornerstone of that because it helps us achieve that goal.


David Goodman | Customer Experience Lead

HLC client testimonial
Splashtop client testimonial
Acquire clients

Our sales conversations have increased by over 35% since switching over to Acquire from Zendesk. In our case, conversations lead to higher conversion rates


Italo Nava | Inside Sales Manager

Acquire clients

Blog

Check out our blog

Keep up to date on the latest trends in your industry.

Digital Sales During the Coronavirus: 16 Tools for Businesses

Digital Sales During the Coronavirus: 16 Tools for Businesses

Read Full Story
9 Questions to Ask when Redefining the Digital Customer Experience

9 Questions to Ask when Redefining the Digital Customer Experience

Read Full Story
Omnichannel Contact Center: A 7-Step Guide To Creating Amazing CX in 2020

Omnichannel Contact Center: A 7-Step Guide To Creating Amazing CX in 2020

Read Full Story

Blog

Check out our blog

Keep up to date on the latest trends in your industry.

Digital Sales During the Coronavirus: 16 Tools for Businesses

Digital Sales During the Coronavirus: 16 Tools for Businesses

Read Full Story
9 Questions to Ask when Redefining the Digital Customer Experience

9 Questions to Ask when Redefining the Digital Customer Experience

Read Full Story
Omnichannel Contact Center: A 7-Step Guide To Creating Amazing CX in 2020

Omnichannel Contact Center: A 7-Step Guide To Creating Amazing CX in 2020

Read Full Story

Make your support team more
productive today!

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