Acquire

Realtime
Customer Support

Your customer’s expectations are changing - exceed them with the power of co-browse and live chat

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Thousands of companies of all sizes use Acquire to upgrade their customer support.

our clients

Empower your agents to resolve complex customer support issues in real time

Engage

Reach out in one touch and in real time to boost rates of conversion, on web or mobile app.

Support

Our intelligent bots help your team answer common questions instantly.

Onboard

Deliver faster, more personalized support with the power of co-browse and live chat.

Features & Modules

Co-Browsing

Make every action count - cut through the chatter with co-browse

Live Chat

Acquire helps you facilitate real-time conversations with customers

Profile Management

When necessary, Acquire’s video and voice call functions allow you to escalate customer conversations

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Co-Browsing

Features

Acquire’s simple, yet powerful tools encourage customer engagement
and success across the board

Live chat
Live Chat

The fastest, most effective way to interact with customers across web and mobile.

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Live chat
Co-browse

Initiate no-download permission based co-browse sessions to see and interact with your customer's screen

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Live chat
Video & Voice Calls

Forget frustrating third-party apps. Conduct sales or support calls via video & voice chat

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Live chat
Chat bots

Acquire's chatbot works alongside your existing support team to scale and save time on first-touch interactions

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Live chat
Profile Management

Track, manage and understand customers with profiles. Deliver targeted campaigns and monitor their activity.

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Live chat
Analytics

Understand how agents are spending their time and track the quality of your customer conversations.

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Crack the code for providing scalable customer support

Acquire’s customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time.

Brad Tharp    |    Senior Director of Operations

Acquire Blog

Check out our blog

Check out our blog and keep up to date on the latest tools and trends in your industry

How to Improve Customer Experience in Banking
How to Improve Customer Experience in Banking

Qualities such as trust, reputation, history, and size have traditionally been the benchmarks through which consumers choose...

Read Full Blog

Resolve Customer Issues in Real Time Using Acquire and Salesforce Live Agent
Resolve Customer Issues in Real Time Using Acquire and Salesforce Live Agent

Are you using Salesforce to manage relationships with customers? Then you might be using its live chat...

Read Full Blog

Customer Service Skills Every Employee Should Have
Customer Service Skills Every Employee Should Have

Great customer service forms the backbone of any successful business. But achieving it isn’t easy. It demands...

Read Full Blog

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and support team more productive?

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Acquire recognized in Live Chat based on user reviews Acquire Recognized as High Performer in Spring 2019 on G2 Crowd
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