Powerful chat, proven video. One platform

Combine your messaging, video, and agent workspace in one tool. And transform your support experience with business rules and contextual customer info.

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Shift inbound calls to preferred digital channels

Meet callers where they are by routing them to our chat/video solution or to SMS. Empower agents to move in multiple directions, all from a single workspace.

Shift inbound calls to preferred digital channels

Combine your messaging, video, and agent workspace in one tool. And transform your support experience with business rules and contextual customer info.

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Acquire Insights
In-person experience

Recreate the in-person experience

Some issues require a more human touch to reach an effective resolution. When a face-to-face connection is needed, easily launch video on the agent or customer side directly from a live chat.

How we’ve seen Acquire perform for

83%

of engagements scored 4 stars or higher

85%

travellers said yes to Acquire vs. waiting for an agent

79%

of engagements answered under 30 seconds

A unified agent workspace

See all conversations in a single view with history and customer information agents need.

Consolidate your channels
See why our customers love us
See why our customers love us
See why our customers love us
Customer spotlight
Philip Jöckel
Philipp Jöckel, Business Development at Level 4.0 (Audi)
Not only could Acquire deliver the functionality our client needed but the spirit of the company and the responsiveness of the organization as a whole — from sales to development to customer success — was out of this world.
4x growth in Audi website visitor conversations
4.5 out of 5 average CSAT score
Philipp Jöckel, Business Development at Level 4.0 (Audi)
Analyn Galimba
Business Analyst
Acquire is the best one-stop shop for all of Northwest Plus’ digital communication needs. The platform acts as a bridge when we can’t be everywhere at the same time.
Zheng Fan
Executive Director,
Information Technology
With Acquire’s chatbots, international visitors to our site can get the answers they need at any time—even if it’s 2 a.m. in Miami.