Acquire
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Acquire raises $5.4M in funding round with S28, Fathom Capital and NHN Ventures
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  Acquire Cobrowse

Get on the same page as your customers

View and interact with customer screens online
and in real time with Acquire Cobrowse.

Thousands of companies of all different sizes are using Acquire to supercharge their customer support.
clients

What is Cobrowsing?

Screen sharing made secure and interactive

Point, scroll, click, and annotate within your customers' browser tabs,
no matter where your customers are on your website or mobile apps.

What is Cobrowsing?

Screen sharing made secure and interactive

Point, scroll, click and annotate within your customers' browser tabs, no matter where your customers are on your website or mobile apps.

For Teams

All-in-one customer engagement

See the impact of cobrowsing across multiple teams in your organization.

Support

Support

Hop on your customers’ screens to resolve support issues jointly and instantly. Empower agents and reduce handle time by troubleshooting on the fly.

Sales

Sales

Improve conversions by assisting your leads when they get stuck before a sale. Start a video or audio call if you need to.

Customer Experience

Customer Experience

Ditch third-party downloads to make it easy for your clients to get the help they need, fast. Make your customers feel appreciated with swift.

Acquire cobrowse session

Sales and Support

Introducing Acquire Cobrowse for your sales and support teams.

Improve first contact resolution, reduce friction in the sales cycle, track agent performance, and set better standards for customer support.

On-chat cobrowsing

Deliver effective support during a live chat session with visual engagement tools like cobrowsing and video chat.

On-phone cobrowsing

Instantly view callers' screens and see where they are stuck by entering their details or asking for a unique pin number

Contact-base cobrowsing

Acquire assigns a unique identification code to users, allowing you to initiate a cobrowse session from the dashboard

Sales and Support

Introducing Acquire Cobrowse for your sales and support teams.

Improve first contact resolution, reduce friction in the sales cycle, track agent performance, and set better standards for customer support.

On-chat cobrowsing

Deliver effective support during a live chat session with visual engagement tools like cobrowsing and video chat.

Start Acquire cobrowse with chat
On-phone cobrowsing

Instantly view callers' screens and see where they are stuck by entering their details or asking for a unique pin number

Start Acquire cobrowse with phone
Contact-base cobrowsing

Acquire assigns a unique identification code to users, allowing you to initiate a cobrowse session from the dashboard

Start Acquire cobrowse with registered users
gov-uk

Due to the increasing level and complexity of functionality provided within our application and larger numbers of visitors we integrated the chat and cobrowsing functionality provided by Acquire.

Simon McConnell, @ UK Government

Ensure painless customer communication with
cobrowsing

Download Cobrowse Ebook

Customer Experience

Show, don’t tell with Acquire Cobrowse

Improve support, drive sales and build an optimal customer experience with
secure, no-download cobrowsing.

Acquire cobrowse feature
Start a Cobrowse Session

Initiate cobrowsing through the Acquire dashboard. Access customer profiles and past conversations for better context.

2
Dedicated unique code

Initiate a cobrowse session from the Acquire dashboard just by referring to their unique code or name.

1

Secure Cobrowsing

Control what is shared

Let the agent see only what customers want to show.

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Data Masking

Restrict your team’s access to confidential information. Mask specific elements of a page, like credit card input fields.

Encryption

Ensure end-to-end encryption of data shared during cobrowse sessions.

Compliance

Acquire meets all major data and security regulations, including GDPR, HIPAA and SOC 2

Secure Cobrowsing feature

Acquire offers a secure, complaint based
Cobrowsing solution

Let the agent see only what customers want to show.

Bitmap
Data Masking

Restrict your team’s access to confidential information. Mask specific elements of a page, like credit card input fields.

Acquire data masking
Encryption

Ensure end-to-end encryption of data shared during cobrowse sessions.

Acquire data encryption
Customer Experience

Acquire meets all major data and security regulations, including GDPR, HIPAA and SOC 2

Acquire complaince with security

Mobile SDK

Support your customers entirely on mobile

Help your customers get unstuck with mobile cobrowsing in-app. Acquire is the only cobrowsing
solution that provides a mobile SDK.

  • Cobrowsing in Native Apps

    Provide interactive remote access of your product to your In-app visitors and users, on iOS and Android app across different touch points.

  • Acquire cobrowse in cross platforms

    Cobrowsing in cross-platform

    Select the customers from Acquire’s dashboard to initiate a cobrowse session on your third-party apps. No third-party installs.

  • Comprehensive feature list

    Access every Cobrowsing feature that desktop offers in your mobile app - type in, mask data, draw, change tab URL - to quickly convert.

Easy to Use

Cobrowse in 3 seconds from anywhere

No downloads, no hoops. Launch a cobrowsing session with a four-digit security code and just a few clicks.

Get Started Now Book a Demo
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