Acquire
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Offer world-class online support

View and interact with your customers’ browsers when they get stuck. Guide the way with visual cues using Acquire Cobrowse.

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Acquire features

Trusted by thousands of companies across the world.

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what is co-browsing

Troubleshoot collaboratively on-screen

Acquire Cobrowse enables two-way browser-based interaction, with no downloads required for customers. Point, click,
and annotate your customer’s screen with their permission, anywhere on your website or mobile apps.

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Control what is shared

Let agents see only what customers want to show. Mask specific elements of a page, like credit card input fields. Acquire meets all major data and security regulations.

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Visually guide the way

Make it easy for customers to follow along. Use highlighter and marker tools to point customers in the right direction.

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Support your customers entirely on mobile

Help your customers get unstuck with mobile cobrowsing in-app on iOS and Android. Acquire is the only solution that provides a mobile SDK.

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Cobrowse Software for Businesses

User-friendly for customers

Create better customer experiences with Acquire Cobrowse.

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No Downloads

Unlike screen share, cobrowse is browser-based and doesn’t require customers to download anything.

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Cobrowse modes

Choose from a range of ways to cobrowse with users, including by phone, in silent mode, and more.

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Multi-tab support

Cobrowse beyond one website. Whitelist multiple domains to enable customers to navigate freely.

Salesforce Integration

Acquire Cobrowse + Salesforce

Bring the power of visual engagement on-screen to your
Salesforce customer database.

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Salesforce App Exchange

Connect with us on the AppExchange to initiate no-download, permission-based cobrowsing.

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Salesforce Live Agent

Need to resolve issues on-screen while chatting in Salesforce Live Agent? Turn on the Aquire Cobrowse integration.

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Salesforce Sales & Service Cloud

Amplify your customer service with Acquire Cobrowse technology, right within Salesforce Service Cloud.

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Ebook

The Ultimate Guide on Cobrowsing

Rising customer expectations have made their way into the insurance industry. Learn about five customer experience trends affecting insurers in 2020.

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Cobrowse your way to customer
success

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