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Cobrowse your way to better online experiences

View and interact with your customers’ browsers when they get stuck. Guide the way with visual cues using Acquire Cobrowse.

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Acquire Cobrowse

Trusted by hundreds of companies across the world.

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What is cobrowsing?

Troubleshoot collaboratively on-screen

Acquire Cobrowse enables two-way browser-based interaction, with no downloads required for customers. Point, click,
and annotate your customer’s screen with their permission, anywhere on your website or mobile apps.

Control what is shared

Control what is shared

Let agents see only what customers want to show. Mask specific elements of a page, like credit card input fields. Acquire meets all major data and security regulations.

Secure and compliant cobrowsing system
mask data in cobrowse
marker tools for guiding customers
Acquire visually guide

Visually guide the way

Make it easy for customers to follow along. Use highlighter and marker tools to point customers in the right direction.

Acquire mobile sdk

Support your customers entirely on mobile

Help your customers get unstuck with mobile cobrowsing in-app on iOS and Android. Acquire is the only solution that provides a mobile SDK.

cobrowse with mobile support

Cobrowse Software for Businesses

User-friendly for visitors and customers

Create better digital experiences with Acquire Cobrowse.

Acquire cobrowse require no downloads

No downloads

Unlike screen share, cobrowse is browser-based and doesn’t require customers to download anything.

Cobrowse modes icon

Cobrowse modes

Choose from a range of ways to cobrowse with users, including by phone, in silent mode, and more.

Multi-tab support icon

Multi-tab support

Cobrowse beyond one website. Whitelist multiple domains to enable customers to navigate freely.

Salesforce Integration

Acquire Cobrowse + Salesforce

Bring the power of visual engagement on-screen to your
Salesforce customer database.

Acquire Cobrowse and Salesforce Integration Acquire graphic Acquire graphic
Salesforce App Exchange Icon

Salesforce App Exchange

Connect with us on the AppExchange to initiate no-download, permission-based cobrowsing.

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Salesforce Live Agent icon

Salesforce Live Agent

Need to resolve issues on-screen while chatting in Salesforce Live Agent? Turn on the Aquire Cobrowse integration.

Salesforce Sales & Service Cloud

Salesforce Sales & Service Cloud

Amplify your customer service with Acquire Cobrowse technology, right within Salesforce Service Cloud.

Visual Engagement Software

How is cobrowsing different from screenshare?

Both tools are used by customer service teams to share web pages and
guide customers, but cobrowse is superior in a few key ways.


It's faster

Agents can launch sessions with website visitors in a few clicks on-page. Meanwhile, screen share requires visitors to navigate off page and into a third-party platform, costing precious minutes that affect customer satisfaction.


It's safer

Agents can only see the browser page they're permitted to collaboratively browse on by your customer. They cannot see other tabs, pages, or even applications — which isn't the case with screen sharing.


It's a better user experience

Unlike screen share, customers don't need to download anything. They can initiate sessions immediately in-chat or by calling your team and reciting a unique code generated on your website.


It's part of an engagement platform

The beauty of Acquire Cobrowse is its natural integration with the rest of your customer communication tools. Easily navigate from a chatbot, to a live chat, to a cobrowse session, all within the same window and platform.

Ultimate Guide to Co-browsing ebook


The Ultimate Guide on Cobrowsing

Learn how cobrowsing is helping businesses provide real time
customer support.

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Cobrowse your way to customer

Grow your business by improving your digital customer experience

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