Acquire raises $6.4M Series A led by Base10 Partners
Acquire raises $6.4M Series A FundingLearn More
View and interact with your customers’ browsers when they get stuck. Guide the way with visual cues using Acquire Cobrowse.Book a Demo
Acquire Cobrowse enables two-way browser-based interaction, with no downloads required for customers. Point, click,
and annotate your customer’s screen with their permission, anywhere on your website or mobile apps.
Let agents see only what customers want to show. Mask specific elements of a page, like credit card input fields. Acquire meets all major data and security regulations.
Make it easy for customers to follow along. Use highlighter and marker tools to point customers in the right direction.
Help your customers get unstuck with mobile cobrowsing in-app on iOS and Android. Acquire is the only solution that provides a mobile SDK.
Create better digital experiences with Acquire Cobrowse.
Both tools are used by customer service teams to share web pages and
guide customers, but cobrowse is superior in a few key ways.
Agents can launch sessions with website visitors in a few clicks on-page. Meanwhile, screen share requires visitors to navigate off page and into a third-party platform, costing precious minutes that affect customer satisfaction.
Agents can only see the browser page they're permitted to collaboratively browse on by your customer. They cannot see other tabs, pages, or even applications — which isn't the case with screen sharing.
Unlike screen share, customers don't need to download anything. They can initiate sessions immediately in-chat or by calling your team and reciting a unique code generated on your website.
The beauty of Acquire Cobrowse is its natural integration with the rest of your customer communication tools. Easily navigate from a chatbot, to a live chat, to a cobrowse session, all within the same window and platform.
Grow your business by improving your digital customer experience