View and interact with customer screens online
and in real time with Acquire Cobrowse.
Point, scroll, click, and annotate within your customers' browser tabs,
no matter where your customers are on your website or mobile apps.
Point, scroll, click and annotate within your customers' browser tabs, no matter where your customers are on your website or mobile apps.
See the impact of cobrowsing across multiple teams in your organization.
Hop on your customers’ screens to resolve support issues jointly and instantly. Empower agents and reduce handle time by troubleshooting on the fly.
Improve conversions by assisting your leads when they get stuck before a sale. Start a video or audio call if you need to.
Ditch third-party downloads to make it easy for your clients to get the help they need, fast. Make your customers feel appreciated with swift.
Improve first contact resolution, reduce friction in the sales cycle, track agent performance, and set better standards for customer support.
Improve first contact resolution, reduce friction in the sales cycle, track agent performance, and set better standards for customer support.
Deliver effective support during a live chat session with visual engagement tools like cobrowsing and video chat.
Instantly view callers' screens and see where they are stuck by entering their details or asking for a unique pin number
Acquire assigns a unique identification code to users, allowing you to initiate a cobrowse session from the dashboard
Due to the increasing level and complexity of functionality provided within our application and larger numbers of visitors we integrated the chat and cobrowsing functionality provided by Acquire.
Improve support, drive sales and build an optimal customer experience with
secure, no-download cobrowsing.
Initiate cobrowsing through the Acquire dashboard. Access customer profiles and past conversations for better context.
Initiate a cobrowse session from the Acquire dashboard just by referring to their unique code or name.
Let the agent see only what customers want to show.
Let the agent see only what customers want to show.
Restrict your team’s access to confidential information. Mask specific elements of a page, like credit card input fields.
Ensure end-to-end encryption of data shared during cobrowse sessions.
Acquire meets all major data and security regulations, including GDPR, HIPAA and SOC 2
Help your customers get unstuck with mobile cobrowsing in-app. Acquire is the only cobrowsing
solution that provides a mobile SDK.
Provide interactive remote access of your product to your In-app visitors and users, on iOS and Android app across different touch points.
Select the customers from Acquire’s dashboard to initiate a cobrowse session on your third-party apps. No third-party installs.
Access every Cobrowsing feature that desktop offers in your mobile app - type in, mask data, draw, change tab URL - to quickly convert.
No downloads, no hoops. Launch a cobrowsing session with a four-digit security code and just a few clicks.
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