Offer world-class online support
View and interact with your customers’ browsers when they get stuck. Guide the way with visual cues using Acquire Cobrowse.
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Trusted by thousands of companies across the world.
what is co-browsing
Troubleshoot collaboratively on-screen
Acquire Cobrowse enables two-way browser-based interaction, with no downloads required for customers. Point, click,
and annotate your customer’s screen with their permission, anywhere on your website or mobile apps.
Control what is shared
Let agents see only what customers want to show. Mask specific elements of a page, like credit card input fields. Acquire meets all major data and security regulations.
Visually guide the way
Make it easy for customers to follow along. Use highlighter and marker tools to point customers in the right direction.
Support your customers entirely on mobile
Help your customers get unstuck with mobile cobrowsing in-app on iOS and Android. Acquire is the only solution that provides a mobile SDK.
Cobrowse Software for Businesses
User-friendly for customers
Create better customer experiences with Acquire Cobrowse.
No Downloads
Unlike screen share, cobrowse is browser-based and doesn’t require customers to download anything.
Cobrowse modes
Choose from a range of ways to cobrowse with users, including by phone, in silent mode, and more.
Multi-tab support
Cobrowse beyond one website. Whitelist multiple domains to enable customers to navigate freely.
Salesforce Integration
Acquire Cobrowse + Salesforce
Bring the power of visual engagement on-screen to your
Salesforce customer database.
Salesforce App Exchange
Connect with us on the AppExchange to initiate no-download, permission-based cobrowsing.
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Salesforce Live Agent
Need to resolve issues on-screen while chatting in Salesforce Live Agent? Turn on the Aquire Cobrowse integration.
Salesforce Sales & Service Cloud
Amplify your customer service with Acquire Cobrowse technology, right within Salesforce Service Cloud.
Ebook
The Ultimate Guide on Cobrowsing
Rising customer expectations have made their way into the insurance industry. Learn about five customer experience trends affecting insurers in 2020.
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Cobrowse your way to customer
success
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Learn how Acquire improves support and
increases sales
