Acquire Cobrowse enables two-way browser-based interaction, with no downloads required for customers. Easily initiate a cobrowse session to point, click, and annotate your customer’s screen with their permission, anywhere on your website or mobile apps.
Create more real time digital customer experiences without sacrificing data security standards.
Control what is shared Let live agents see only what customers want to show. Mask specific elements of a page, like credit card input fields. Acquire’s browsing tools meet all major data and security regulations.
Combine tools for maximum engagement Increase conversion rates and overall satisfaction by pairing collaborative browsing with live chat or video chat to create a richer customer experience.
Elevate your online support and sales with mobile-friendly cobrowsing software.
Visually guide the way No downloads or complex setup required from customers. Make it easy for them to get unstuck by using highlighter and marker tools.
Support your customers entirely on mobile Help your customers on the go with mobile cobrowsing in-app on iOS and Android. Acquire is the only solution that provides a mobile SDK for shared browsing and more.
Communication comes alive when cobrowsing is paired with live chat, video chat, and phone – in a full customer experience platform.