Acquire raises $6.4M Series A led by Base10 Partners
Acquire raises $6.4M Series A Funding
Learn More
Acquire raises $6.4M Series A led by Base10 Partners
Acquire raises $6.4M Series A Funding
Learn MoreView and interact with your customers’ browsers when they get stuck. Guide the way with visual cues using Acquire Cobrowse.
Book a Demo
Acquire Cobrowse enables two-way browser-based interaction, with no downloads required for customers. Point, click,
and annotate your customer’s screen with their permission, anywhere on your website or mobile apps.
Let agents see only what customers want to show. Mask specific elements of a page, like credit card input fields. Acquire meets all major data and security regulations.
Make it easy for customers to follow along. Use highlighter and marker tools to point customers in the right direction.
Help your customers get unstuck with mobile cobrowsing in-app on iOS and Android. Acquire is the only solution that provides a mobile SDK.
Create better digital experiences with Acquire Cobrowse.
Unlike screen share, cobrowse is browser-based and doesn’t require customers to download anything.
Choose from a range of ways to cobrowse with users, including by phone, in silent mode, and more.
Cobrowse beyond one website. Whitelist multiple domains to enable customers to navigate freely.
Bring the power of visual engagement on-screen to your
Salesforce customer database.
Connect with us on the AppExchange to initiate no-download, permission-based cobrowsing.
Read more
Need to resolve issues on-screen while chatting in Salesforce Live Agent? Turn on the Aquire Cobrowse integration.
Amplify your customer service with Acquire Cobrowse technology, right within Salesforce Service Cloud.
Both tools are used by customer service teams to share web pages and
guide customers, but cobrowse is superior in a few key ways.
Agents can launch sessions with website visitors in a few clicks on-page. Meanwhile, screen share requires visitors to navigate off page and into a third-party platform, costing precious minutes that affect customer satisfaction.
Agents can only see the browser page they're permitted to collaboratively browse on by your customer. They cannot see other tabs, pages, or even applications — which isn't the case with screen sharing.
Unlike screen share, customers don't need to download anything. They can initiate sessions immediately in-chat or by calling your team and reciting a unique code generated on your website.
The beauty of Acquire Cobrowse is its natural integration with the rest of your customer communication tools. Easily navigate from a chatbot, to a live chat, to a cobrowse session, all within the same window and platform.
Learn how cobrowsing is helping businesses provide real time
customer support.
Grow your business by improving your digital customer experience
Learn how Acquire improves support and
increases sales
