Acquire

Say hello to the
team member you never
thought you’d have

Scale your sales and support efforts with a modern, AI-based chatbot, integrated knowledge base and all-in-one communication platform.

Easy setup | 14 days trial | No credit cards
Hero@2x Created with Sketch. Hi 🤗 , How can i add new credit card ? 😩 American Express Hello John, Please select your card type : Mastercard JCB Visa American Express Maestro Discovery Rupay

Answer up to 80% of customer questions, instantly

Acquire’s chatbots work alongside your existing support team and use machine learning to interpret
inquiries, answer customer questions and learn from new experiences

Import FAQ

Import FAQs

Use your existing FAQs, chat history and knowledge base to build your Bot’s foundations

train your Bot

Train your bot

Your Bot immediately uses this data and experience to train itself for customer chats

Deploy

Deploy

Place the Bot on your website, and it answers common customer questions in minutes

Sales and qualification, simplified

A Sales Bot functions as a moving part of your team. It’ll work to convert visitors into qualified prospects and sends them to the appropriate human sales representative to build a good repore with all customers.


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Group 19 Created with Sketch. Hi 🤗 , I am looking for blue t-shirts 😍 in XXL size 🙄🙄 Neavy blue solid T-Shirt Blue solid T-shirt, has a polo collar & short sleeves Hi, John Welcome to our website, here is the list of all Blue T-Shirts in XXL size 😀 Navy Blue T-Shirt Sea Blue T-Shirt Navy blue solid T-shirt, has a polo collar, short sleeves Men's Blue Spliced LOGO Graphic Short Sleeve T-Shirt. Its a Soft cotton jersey knit Short sleeves T-shirt.
Lead routing

After a customer qualifies, Acquire’s Sales Bot identifies the correct representative to route them to

Qualification

Ask the right questions to determine whether certain leads are qualified. Learn about your most promising prospects.

Smart suggestions

Use your existing FAQs, chat history and knowledge base to build your Bot’s foundations

Fluent Customer Support with human touch Created with Sketch. Hi 🤗 , Can i upload documents using icloud, Google Drive & Dropbox. if yes then please tell how can i do this ? 🤯🤯 Hi, John 😀 Sorry I don’t think I am able to answer this question 😔 So i transfer your chat to our customer support team 😊😊 Hi, John yes you can add your document files through many platforms like icloud, drive, dropbox & adobe cloud. Alex Joined Chat

Fluent customer support with a human touch

Acquire’s Bots easily interpret customer questions, provide answers and offer up intelligent suggestions. If a Bot doesn’t understand a certain question, it’llroute it to the best human representative.

Bots can provide support 24-7 so that all customer questions are handled equally.


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Bots have your back

Whether you need to answer customer questions quickly or want to ease up your
representatives’ time, Acquire has you covered.

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Practice and progress
makes perfect

Check out which questions your Bot is answering with no trouble and which ones need refining


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Analytics 1 Created with Sketch. 158 Questions Added 131 Live Questions 27 Suggested Questions 66 Unanswered Questions 254 Engaged Customers 950 Interaction with Bot 805 Resolved Issues 153 Active Customers Chat Bot Conversations Engage Interactions Resolved Issues Active Users 0 60 120 180 240 Jan 2018 Feb 2018 Mar 2018 Apr 2018 May 2018 Jun 2018 Jul 2018 Aug 2018 Sep 2018 Oct 2018 Nov 2018 Dec 2018
Bot conversations

View the conversations your Bot is having with customers

Resolved questions

Measure the amount of conversations that result in the customer receiving the correct response

Learned experience

See which questions the bot is struggling to answer and improve its performance

Artboard 35 Chat transferred to human agent Bot L earning Customer ask Question Human Agent Chat History Knowledge Base Issue R esolved YES NO

How our
Support Bot Works

First you need to add FAQ or basic question and answer to train the bot.

After that bot will start learning from chat conversation between customer and agents. Also it will start giving the best suggestion to train in bot.


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1
Your customer
ask question
2
Bot understand the
question & resolve issue
3
Chat results sent to
knowledge base for bot learning
4
If bot not able to resolve issue
then chat transfer to agent

How our Sales &
Qualification Bot Works

Sales bot will understand customer question first and then put them to the best sequence.

Acquire salesbot and support bot work hand to hand where bot will understand customer question first then will put them to sequence.


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Artboard 36 Hi, I am looking for blue t-shirts in XXL Size Bot Automatically Fill Data in website with the help of presetuped API REQUEST Website shows all available t-shirts with blue color & XXL Size RESPONSE E Commerce Website Presetuped API Action 01 02 03 Filters Blue XXL CLEAR ALL FILTERS www.acquire.io ADD TO CART ADD TO WISHLIST ADD TO CART ADD TO WISHLIST www.acquire.io

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Kickstart your 14 day free trial now. No Credit card required.

Acquire recognized in Live Chat based on user reviews Acquire Recognized as High Performer in Spring 2019 on G2 Crowd