Pull every interaction in one place to improve resolution speed.
CUSTOMER SERVICE AUTOMATION
Configure a customer experience solution that works for you
Customers want answers — fast. Connect data sources and automate steps that help you save time and exceed their expectations.
Simplify the steps to
customer resolutions
Customers expect your team to have their information at hand, so why waste time with complicated systems that make you hunt for the right data? Make it easy for your team to focus on conversations by building workflows that, you know, work.
All tools in harmony
Simplify agent workflows and reduce tabbing between windows. Acquire connects to your favorite technology so you can streamline processes and make changes with ease.
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Measure,
iterate, repeat
Track what’s most important to your business with analytics. Report on key metrics like interaction volume, customer satisfaction, and agent performance. Build custom reports that pull out the golden nuggets for your C-suite.
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Make it fast and efficient
Get customers to the right place with no-code Business Rules. Set up intelligent routing, triage questions, and drive efficiency with bots. Trigger the right steps based on active pages, return visitors, and other custom attributes.
Learn MoreKey Benefits
Boost agent efficiency 
Automatically sync data across your tech stack for easy access.
Personalize every interaction 
Use customer data to deliver an experience unique to their needs.
Low- and no-code automation 
Build out automations without a dedicated developer.
Want to learn more? Let’s
chat.
See how Acquire can help you wow your customers.