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Simplify the steps to
customer resolutions

Customers expect your team to have their information at hand, so why waste time with complicated systems that make you hunt for the right data? Make it easy for your team to focus on conversations by building workflows that, you know, work.

Streamline workprocess by easily connecting with different tools

All tools in harmony

Simplify agent workflows and reduce tabbing between windows. Acquire connects to your favorite technology so you can streamline processes and make changes with ease.

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Acquire analytics

Measure,
iterate, repeat

Track what’s most important to your business with analytics. Report on key metrics like interaction volume, customer satisfaction, and agent performance. Build custom reports that pull out the golden nuggets for your C-suite.

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Make cx platform fast and efficient with triggers

Make it fast and efficient

Get customers to the right place with no-code Business Rules. Set up intelligent routing, triage questions, and drive efficiency with bots. Trigger the right steps based on active pages, return visitors, and other custom attributes.

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Key Benefits

Unify conversations and channels

Pull every interaction in one place to improve resolution speed.

Continuous conversations with customers in a single thread
Continuous conversations with customers in a single thread
Boost agent efficiency

Automatically sync data across your tech stack for easy access.

Continuous conversations with customers in a single thread
Continuous conversations with customers in a single thread
Personalize every interaction

Use customer data to deliver an experience unique to their needs.

Continuous conversations with customers in a single thread
Continuous conversations with customers in a single thread
Low- and no-code automation

Build out automations without a dedicated developer.

Continuous conversations with customers in a single thread
Continuous conversations with customers in a single thread

Want to learn more? Let’s
chat.

See how Acquire can help you wow your customers.