Nikoletta Bika

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Content Marketer & Writer

Nikoletta Bika is an experienced content marketer, writer, and editor, with degrees in business and people management. She writes about data, tech trends, AI, and more.

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Nikoletta Bika

What is Customer Service Efficiency? The Basics

Potential Use Cases of Chatbots in Banking- 12 examples

Gone Online: Prepare your E-shop for More Digital Customers

Keep 'em Coming: Why and How to Create Repeat Customers

26 Recent Digital Transformation Statistics [2020]

Insurance Chatbot Examples: 5 Innovative Use Cases

Things to Consider For a Website Redesign [Two Experts Weigh In]

How Chatbots in Telecom Transform Customer Experiences

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