Nikoletta Bika

author

Content Marketer & Writer

Nikoletta Bika is an experienced content marketer, writer, and editor, with degrees in business and people management. She writes about data, tech trends, AI, and more.

Say hello to brighter days together

Get started quickly. Save costs. Change lives forever.

Get Started

Explore

Nikoletta Bika

What is Customer Service Efficiency? The Basics

Potential Use Cases of Chatbots in Banking- 12 examples

51 Amazing Chatbot Use Cases By Industry and Function

57 Customer Satisfaction Survey Questions To Ask For Better Feedback

Customer Service Video Chat: The Ultimate Guide

Net Promoter Score (NPS): The Ultimate Guide [2022]

8 Effective Customer Engagement Strategies [2023]

6 New Year’s Resolutions to Improve CX in 2022

Say hello to brighter days together