Additional $30 for extra agents
|Video / Voice chat|
|Cobrowse with chat|
|Cobrowse with code|
|Recording - Video & Cobrowse||5gb||Unlimited|
|SSO / Salesforce and ADFS|
|Multi level account for prod, dev, stage|
|Acquire Dashboard in customer dashboard|
|Support and SLA||Chat, Email||24/7 Phone, Email and Chat||Dedicated CSM|
|Chat Shortcut (Canned Messages)|
|Feedback on Department level|
|Custom Feedback Reporting|
|File Sharing Setting|
|Mobile SDK Push Notification|
|Frontend Chat Widget Apps|
|Multiple Agent Level Permission|
|Other Advance Analytics|
|Agents Performance Analytics|
|Microsoft Dynamic CRM|
|Infusionsoft / Keap|
|Google Tag Manager|
|Zendesk Marketplace Integration|
|Salesforce App Exchange Integration|
|Mobile Apps (iOS and Android)|
|Custom CSS for Chat Widget|
|Account a/c Switching|
|Profile Access Level|
|Chat Widget Whitelabel|
|Spelling Check Library||English only||English only||16 Languages|
"Acquire’s customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time."
Please feel free to chat to us if you have any question.
When you sign up for your trial of Support you'll have access to all Team Package features. At any point during the trial, you can choose a plan and pay by credit card, debit card or paypal from within your account.
At the end of a any trial, your data and setup remains intact after your account expireds. You can login and select a plan to purchase at any time.
An agent is what we call anyone who logs into a Acquire product. Each rep, admin, or manager needs their own agent license. Add as many agents as you want on any plan.
We accept all major credit cards, debit card and paypal. The subscriptions renew automatically at the end of each billing cycle.
You can cancel your license at any time in the panel setting>> billing info tab. After canceling, your license will stop working enf of your billing cycle. Credit from previous payments will be lost and is not refundable.
We offer a discounted price for subscriptions billed annually. The prices shown on this page reflect this annual discount. You can also Recommend a friend to receive discount.
Yes, each agent has their own login which has to paid for. We do not support concurrent licence.
A contact is any customer who is stored in the profile section. A contact is automatically stored after every chat.