Is my data safe with Acquire?

Keeping our customers’ data secure and safe is the most important thing we do. We go to considerable lengths to ensure that all data sent to Acquire is handled securely. See here for more information including our Terms of Use and Privacy Policy.

We accept all major credit cards and debit cards. Subscriptions renew automatically at the end of each billing cycle.

What is your refund policy?

You can cancel your license at any time in the panel setting>> billing info tab. After canceling, your license will stop working at the end of your billing cycle. Credit from previous payments will be lost and is not refundable.

Do you offer discounts/coupons?

We offer a discounted price for subscriptions billed annually. The prices shown on this page reflect this annual discount. You can also refer a friend to receive discount.

Request a Quote for CX Software

Is your CX ready for takeoff?

Learn how Acquire helped United Airlines

Teams

Ideal for small teams looking to engage with customers on digital channels.

Includes:

Chat
Cobrowse
Video
Voice
Unified Agent Workspace
Custom Notifications & Chat Rules
Multilingual Support
Conversation Routing
50+ Out-of-the Box Reports

Professional

Provides mid-sized and large companies a centralized way to manage customer experiences.

Includes:

Everything in Teams plus
Sequence & AI Chatbots
AI Auto Suggestion
SLAs & Queue Prioritization
Advanced Routing
Agent Performance Insights
Knowledge Base
Real-time Dashboards

Enterprise

A large enterprise-grade solution that plugs into your tech stack and empowers you to build for the future.

Includes:

Everything in Professional plus
Advanced Queuing
Audit Logging
Custom Roles & Permissions
Business Workflows
Sentiment Analysis
Custom Reporting
Dedicated Account Manager
Dedicated Server Environment
SSO

Don’t just take our word for it.

"Acquire support goes above and beyond"

Feb 04, 2021

What do you like best?
I appreciate that our Account Manager is very responsive. Even when he doesn't know the answer, he gets back to us quickly. Customer service is key and it's nice to feel like we are being heard.

Carrie P Sales Development Manager

"Simple integration and customer experience"

Feb 05, 2021

What do you like best?
Acquire made it easy for us to integrate their solution into our proprietary website. This was critical for us so that the user experience matched that we currently offer, but we did not want to develop a chat solution on our own.

Administrator in
Consumer Goods

"Powerful, user-friendly customer engagement tool"

Jan 31, 2020

What do you like best?
Acquire is an advanced, innovative and easy to use customer support platform. It is designed and built specifically for best customer service. With Acquire’s customer support tools, we can have real-time conversations with our visitors and can offer quick support to their queries. We have observed an increase in conversions and sales.

Prachi B.

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