Acquire
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CX Express: A 5-Minute Journey to Better CX -

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Teams

Ideal for small teams looking to engage with customers on digital channels.

Includes:
  • Chat
  • Cobrowse
  • Video
  • Voice
  • Unified Agent Workspace
  • Custom Notifications & Chat Rules
  • Multilingual Support
  • Conversation Routing
  • 50+ Out-of-the Box Reports

Professional

Provides mid-sized and large companies a centralized way to manage customer experiences.

Includes:
  • Everything in Teams plus
  • Sequence & AI Chatbots
  • AI Auto Suggestion
  • SLAs & Queue Prioritization
  • Advanced Routing
  • Agent Performance Insights
  • Knowledge Base
  • Real-time Dashboards

Enterprise

A large enterprise-grade solution that plugs into your tech stack and empowers you to build for the future.

Includes:
  • Everything in Professional plus
  • Advanced Queuing
  • Audit Logging
  • Custom Roles & Permissions
  • Business Workflows
  • Sentiment Analysis
  • Custom Reporting
  • Dedicated Account Manager
  • Dedicated Server Environment
  • SSO

Don’t just take our word for it.

"Acquire support goes above and beyond"
February 4, 2021

What do you like best?
I appreciate that our Account Manager is very responsive. Even when he doesn't know the answer, he gets back to us quickly. Customer service is key and it's nice to feel like we are being heard.

Carrie P Sales Development Manager
"Powerful, user-friendly customer engagement tool"
January 31, 2021

What do you like best?
Acquire is an advanced, innovative and easy to use customer support platform. It is designed and built specifically for best customer service. With Acquire’s customer support tools, we can have real-time conversations with our visitors and can offer quick support to their queries. We have observed an increase in conversions and sales.

Prachi B.
"Simple integration and customer experience"
February 5, 2021

What do you like best?
Acquire made it easy for us to integrate their solution into our proprietary website. This was critical for us so that the user experience matched that we currently offer, but we did not want to develop a chat solution on our own.

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