Realtime
Customer Support
Your customer’s expectations are changing - exceed them
with the power of co-browse and live chat
Thousands of companies of all sizes use Acquire to upgrade their customer support.
Empower your agents to resolve complex
customer support issues in real time
Reach out in one touch and in real time to boost rates of conversion, on web or mobile app.
Our intelligent bots help your team answer common questions instantly.
Deliver faster, more personalized support withthe power of co-browse and live chat.
Features & Modules
Co-Browsing
Make every action count - cut through the chatter with co-browse
Live Chat
Acquire helps you facilitate real-time conversations with customers
Profile Management
When necessary, Acquire’s video and voice call functions allow you to escalate customer conversations
Features
Acquire’s simple, yet powerful tools encourage customer engagement
and success across the board
Live Chat
The fastest, most effective way to interact with customers across web and mobile.
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Co-browse
Initiate no-download permission based co-browse sessions to see and interact with your customer's screen
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Video & Voice Calls
Forget frustrating third-party apps. Conduct sales or support calls via video & voice chat
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Chat bots
Acquire's chatbot works alongside your existing support team to scale and save time on first-touch interactions
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Profile Management
Track, manage and understand customers with profiles. Deliver targeted campaigns and monitor their activity.
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Analytics
Understand how agents are spending their time and track the quality of your customer conversations.
Know MoreCrack the code for providing scalable customer support
Acquire’s customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time.
Brad Tharp | Senior Director of Operations
Acquire Blog
Check out our blog
Check out our blog and keep up to date on the latest tools and trends in your industry
Providing support through a traditional contact center or call center creates a lot of communication barrier between...
In the past, customer service is about picking up the phone to hear from your customers. Today,...
Over the past month, we are working to bring advance improvement to help you deliver best-in-class customer...
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and support team more productive?
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Acquire Recognized as High Performer in Spring 2019 on G2 Crowd