Powerful chat, proven video. One platform
Combine your messaging, video, and agent workspace in one tool. And transform your support experience with business rules and contextual customer info.
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In-person experience
Recreate the in-person experience
Some issues require a more human touch to reach an effective resolution. When a face-to-face connection is needed, easily launch video on the agent or customer side directly from a live chat.
How we’ve seen Acquire perform for
83%
of engagements scored 4 stars or higher
85%
travellers said yes to Acquire vs. waiting for an agent
79%
of engagements answered under 30 seconds
A unified agent workspace
See all conversations in a single view with history and customer information agents need.
Consolidate your channels
Customer spotlight
Philipp Jöckel, Business Development at Level 4.0 (Audi)
Not only could Acquire deliver the functionality our client needed but the spirit of the company and the responsiveness of the organization as a whole — from sales to development to customer success — was out of this world.
4x growth in Audi website visitor conversations
4.5 out of 5 average CSAT score
Acquire is the best one-stop shop for all of Northwest Plus’ digital communication needs. The platform acts as a bridge when we can’t be everywhere at the same time.
With Acquire’s chatbots, international visitors to our site can get the answers they need at any time—even if it’s 2 a.m. in Miami.