Support thousands of customers with a unified chat + video platform
Combine your messaging, video, and agent workspace in one customer service platform. Personalize your support experience with business rules and contextual customer information.
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In-person experience
Recreate the in-person experience
Some issues require a more human interaction to reach an effective resolution. When a face-to-face connection is needed, easily launch video on the agent or customer side directly from a live chat.
Put a face to customer support
Acquire's customer service software in action for
83%
of engagements scored 4 stars or higher
85%
of travelers said yes to Acquire vs. waiting for an agent
79%
of engagements were answered in under 30 seconds
A unified agent workspace
See all conversations in a single view with the historical context and customer information your agents need.
Consolidate your channels
Customer spotlight
Philipp Jöckel, Business Development at Level 4.0 (Audi)
Not only could Acquire deliver the functionality our client needed but the spirit of the company and the responsiveness of the organization as a whole — from sales to development to customer success — was out of this world.
4x growth in Audi website visitor conversations
4.5 out of 5 average CSAT score
Acquire is the best one-stop shop for all of Northwest Plus’ digital communication needs. The platform acts as a bridge when we can’t be everywhere at the same time.
With Acquire’s chatbots, international visitors to our site can get the answers they need at any time—even if it’s 2 a.m. in Miami.