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The CX Express: A 5-Minute Journey To Better Customer Experiences -

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Case Study

How a Canadian Home Furnishings Retailer Pivoted to Digital Sales

CUSTOMER STORY How a Canadian Home Furnishings Retailer Pivoted to Digital Sales Learn how The Dufresne Group quickly adapted to new challenges brought on by COVID-19. Download Case Study Their Success 1,000 Sales conversations per day in first 2 weeks 50% Reduction in on-site repair appointments 2x Faster response...

How an Online Credit Solution Increased Loan Applications Digitally

CUSTOMER STORY How Elevate Increases Online Loan Applications with Better Customer Support Learn how Elevate is leveraging live chat, chatbots, and cobrowsing to help customers complete applications. Download Case Study Tools Leveraged Live Chat Cobrowse Chatbots “Acquire’s customer support tools helped us qualify issues faster, provide more efficient help...

The Omnichannel Experience: Why Companies Are Paying Attention To It

Discover how creating an omnichannel experience can help boost your customer experience.

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The Omnichannel Experience: Why Companies Are Paying Attention To It
Conversational CX: A New Approach to Digital Transformation

Customer experience is at the center of digital transformation. Learn how a conversational approach increases revenue and creates loyal customers.

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Conversational CX: A New Approach to Digital Transformation