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Case Study

The Dufresne Group Case Study

Customer Story How A Canadian Furniture Retailer Drove Online Sales During a Pandemic The Dufresne Group Retail https://dufresne.ca/ Industry Home Furnishings Company Size 1,000-5,000 employees Features Highlighted Acquire Video Acquire Live Chat Acquire Chatbot Results 50% reduction in on-site repair visits 2x customer service speed 10x online sales chats...

Splashtop Case Study

Customer Story How Splashtop Used Chatbots ToIncrease Sales Conversations by 35% Splashtop Computer Software www.splashtop.com/ Industry Computer Software Company Size 51-200 employees Features Highlighted Acquire Live Chat Acquire Triggers Results 35% increase in sales conversations Higher conversion rates Better lead qualification Schedule Demo Download PDF Our sales conversations have...

Digital Transformation by the Numbers: Going Beyond the Hype

A factsheet packed with stats about digital transformation.

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Digital Transformation by the Numbers: Going Beyond the Hype
Customer Engagement During COVID-19

COVID-19 has created a new normal for customer support and sales. Learn how you can use CX technologies to stay ahead of the curve.

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Customer Engagement During COVID-19
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