It’s February, and that New Year’s glow is starting to fade for a lot of customer service organizations. And yet, Q1 is a crucial time. With new customers to onboard, new team members to train, and new products to support — the opportunities for customer success and business growth are enormous.

In this webinar, Acquire’s Director of Customer Success Melissa McMillan walks you through tips, tools, and techniques to help you cope with change and keep your customer success momentum going throughout the year.

You’ll learn:

• Top customer engagement trends and stats to help you make better
  strategic decisions
• Common Q1 customer service challenges and how to overcome them
• Do’s and don’ts for employee training and customer education
• Tools that will help you energize your customer service team
• Concrete ways to create seamless customer experiences