Digital transformation accelerated in 2020, with many retailers and shopping centers having to reevaluate how they do business.
Most turned to buy-online-pick-up-in-store (BOPIS), curbside pickup, and home delivery for the first time — but these new shopping experiences aren’t going anywhere as the world reopens.
Join Mayur Anadkat, VP of Marketing from Acquire and Wendy Liebmann, Founder, CEO & Chief Shopper at WSL Strategic Retail, for a conversation on phygital retail trends and best practices for optimizing your omnichannel customer experience.
Meet the speakers
Vice President, Marketing, Acquire
Founder, CEO & Chief Shopper, WSL Strategic Retail
In this webinar, you’ll learn about:
- Easy steps for creating a seamless experience across channels
- Tools to help your team manage new shopping models
- Upcoming predictions for the next wave of CX innovation in retail