Connecting the Dots: How Retailers Can Localize Digital CX
Learn how retail leaders are turning in-store associates into digital champions with seamless ‘phygital’ (that’s physical + digital) experiences.
With more and more demand for high-touch, personalized shopping experiences, retailers need to rethink how to connect physical and online stores. In this roundtable, Gio Bryden, Director of Customer Success at Acquire, will discuss how the retail leaders of the industry are bridging the gap between physical and digital to create ‘phygital’ experiences with CX technology.
Meet the Speaker
Director of Customer Success, Acquire
Join us to discuss:
How retailers are structuring buy-online-pickup-in-store (BOPIS) initiatives alongside digital engagement
Ways to create unique online experiences that use video for high-ticket sales
How leading brands are using omnichannel customer experience technology at the store level