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Webinars & Events

Be in the know. All the latest trends, tips, and insights
to help you create exceptional customer experiences.

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The Connected Customer: Digital Interaction & Service Innovation

Webinar

The Connected Customer: Digital Interaction & Service Innovation

Leaders in digital customer experience have moved way beyond easy returns and discount codes. Instead, they're offering custom consultations for clothing and makeup online, meeting customers everywhere without hassle, and...

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Level Up Your Digital Customer Experience: Tools for Driving Revenue & Engagement

Webinar

Level Up Your Digital Customer Experience: Tools for Driving Revenue & Engagement

Discover a better way to manage evolving customer expectations, active the newest channels, and create great customer experiences.

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How Elevate Creates Amazing CX without Sacrificing Speed

Webinar

How Elevate Creates Amazing CX without Sacrificing Speed

Securing loans used to take days and even weeks to complete. For some folks, that’s far too long and they need money as soon as possible. Enter Elevate’s Rise Credit...

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Staying Ahead of the Competition: Tools You Can Bank on for Great CX

Webinar

Staying Ahead of the Competition: Tools You Can Bank on for Great CX

Learn how Acquire can help you deliver amazing experiences across new communication channels – all in one platform that reduces friction for customers and agents alike.

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How United Airlines is Digitally Transforming the Passenger Experience

Webinar

How United Airlines is Digitally Transforming the Passenger Experience

Companies investing in digital transformation have two choices: build out a long-term plan, accounting for all potential risks, or, move quickly to respond to ever-evolving consumer expectations. This webinar will...

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The Future of CX: Trends and Predictions for Customer Engagement

Webinar

The Future of CX: Trends and Predictions for Customer Engagement

See how digital transformation can help meet rising expectations and deliver amazing customer experiences.

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Tips & Tools to Better Engage Your Customers

Webinar

Tips & Tools to Better Engage Your Customers

Learn about tips, tools, and techniques to help you cope with change and keep your customer success efforts going strong.

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How to Stay Connected with Customers Amid COVID-19

Webinar

How to Stay Connected with Customers Amid COVID-19

Find out how your customer-facing teams can adapt to new norms in this unprecedented era of COVID-19

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What Success looks like for Customer Success teams: Prioritizing the right KPIs to drive revenue

Event

What Success looks like for Customer Success teams: Prioritizing the right KPIs to drive revenue

Logo churn. Net dollar retention. Expansion. Account health.These are all metrics customer success leaders look at, but what happens behind the scenes after a deal closes?

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Preparing for the Future of Banking CX: Increasing Customer loyalty through Superior Service

Event

Preparing for the Future of Banking CX: Increasing Customer loyalty through Superior Service

Almost every financial institution accelerated its digital transformation initiatives in 2020. Yet with an average of 63% more online interactions across industries, there is still work to be done. Leading banks and lenders are looking to take their digital customer experience to the next level, but what does that look like?

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Banking on CX: Easy and Fast Solutions to Increase Customer Satisfaction and Loyalty

Event

Banking on CX: Easy and Fast Solutions to Increase Customer Satisfaction and Loyalty

Digital transformation is a long process. No matter where you are in the journey, there’s still work to be done to meet ever-changing customer expectations in the financial services industry.

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eCommerce Fastlane | Shopify E-Commerce Marketing Strategy

Podcast

eCommerce Fastlane | Shopify E-Commerce Marketing Strategy

Consumers expect great experiences from every company they interact with, but it’s not a level playing field. Large brands have hundreds of agentsand six-figure budgets to spend on the technology they use.

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