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10/20/2021
CX Express: A 5-Minute Journey To Better Customer Experiences with Acquire
Your ticket to growing revenue, increasing CSAT, and driving loyalty is your customer journey. And today’s customers are digital-first, always connected, and channel-agnostic.
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On Demand
10/26/2021
Bridging the Gap Between Marketing and Digital CX
Explore how marketers can work together with CX and customer service partners to create cohesive brand interactions and memorable customer experiences.
View On Demand 10/20/2021
CX Express: A 5-Minute Journey To Better Customer Experiences with Acquire
Your ticket to growing revenue, increasing CSAT, and driving loyalty is your customer journey. And today’s customers are digital-first, always connected, and channel-agnostic.
View On Demand 09/21/2021
What Your CX Tech Stack Needs for the Next Wave of Digital Transformation
Design your ideal tech stack to deliver connected and collaborative customer experiences.
View On Demand 09/15/2021
Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences
With online shopping at all-time highs, customer service teams are stretched thin and it’s impacting shoppers and employees alike.
View On Demand 08/31/2021
Next-Level Omnichannel: How Going Digital Lowers Service Costs While Increasing Satisfaction
Learn how The Dufresne Group deployed live chat, video, and cobrowsing to cut in-home service calls in half, 10x online engagements in two weeks, and give customers more choices for how to shop.
View On Demand 08/26/2021
Connecting the Dots: How Retailers Can Localize Digital CX
Learn how retail leaders are turning in-store associates into digital champions with seamless ‘phygital’ (that’s physical + digital) experiences.
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