Announcing our conversational cx platform.

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Connect your phone and online support

Integrate VoIP and SMS to your digital customer service channels with Acquire.

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Trusted by hundreds of companies across the world.

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Always sound smart on the phone

Anticipate customer needs and route to the right person every time by having context previous interactions available through customer timelines.

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mobile based support
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Work efficiently as a team

Don’t know the answer? Get someone on the phone who does. Connect all agents and departments in Acquire and use VoIP to route customers to the right place.

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Say yes to SMS

Keep it conversational with your customers. Stay in touch using SMS, alongside the rest of your customer service channels in Acquire.

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Easily escalate chats to calls

Resolve issues faster by connected over the phone while chatting. Keep all data between phone and chat synced in one customer timeline.

Customer Service Technology

More VoIP features you’ll love

Keep your customer support operation humming with the best CS tech and capabilities around.

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Set up a smart directory that automatically guides callers to the correct team on their first try.

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Call routing

Direct calls to the correct team every time by customizing distribution and rules.

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Call notes

Leave notes on your calls to give your team the right context for future calls.

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Call recording

Review call recordings to help confirm details, monitor quality, and inform trainings.

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Call queuing

Give inbound callers the option to remain in queue until an agent is available.

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Record and upload messages to greet callers when you’re team is unavailable.

Make your support team more
productive today!

Request a demo

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