Acquire
acquire

Announcing our conversational cx platform.

Get the scoop
We use cookies on this website to ensure you get the best experience. Learn more.
Got it

Cobrowse

The #1 Cobrowse
Software Solution for
US Businesses

Turn support into an experience and get on the
same page as your customers.

Talk to us

Book a demo with one of our experts

Real Time Support Starts Here

Cobrowsing allows you to see and interact with your customers’ screen in real time

icon-support-bot
  • Ditch 3rd party downloads
  • Secure field masking
  • Draw and highlight tools
  • Instant experience for customers

What a Cobrowsing solution can achieve
for your business

Integrate cobrowse technology into your existing support waterfall
and transform customer experience

  • 15% arrow-down

    Reduce handle time
  • 15% arrow-down

    Reduction in First touch resolution rate
  • 40% arrow-up

    Higher and Increased CSAT
  • “Acquire’s Customer support tools helped us qualify issues faster, provide more efficient help and reduced resolution time.”

    Brad Tharp

    Senior Director of Operations, Elevate
    arrow-up
  • “Acquire have great features that really allow for better engagement with our customers, other than just text.”

    Paul Biancaniello

    CTO, Kleer LLC
    arrow-up
arrow-up

Secure

Mask sensitive data such as credit card fields so customers feel secure during cobrowse sessions with your support team.

Acquire meets all major privacy and security standards.

  • Mask sensitive data fields
  • Soc2 Compliance
  • Privacy Shield certified
  • GDPR compliant PII forms
canned-responses

Interactive

Take control of a customer’s browser tab and virtually assist them through complicated navigational processes

  • Navigate, scroll and click across URLs together
  • Highlight and draw tools
  • Input form details on behalf of the customer

Scalable

Deploy across teams and roles. Escalate, assign and handoff chats to the experts within your organization.

canned-responses
dynamic-answers
handoff
bot-analytics

Mobile App

Acquire’s cobrowsing solution is the first to help teams interact with customer screens on mobile apps in real time

Stay Connected

We’re continually adding apps and integrations to ensure you stay connected to the tools you love

bot-analytics

Acquire is a real time customer communication platform

Cobrowse technology integrates with our other products

G2crwd

Read what our clients are saying on G2 Crowd

rating-img
clients
[if lte IE 8]
[if lte IE 8]