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Media Release

How The Development Of AI Has Advanced The Technology Available For Chatbots

Artificial intelligence (AI)-powered chatbot platforms are taking the world by storm and revolutionizing diverse industries, but before AI was commonplace in chatbots, they were powered by different technologies that were not necessarily intelligent. In this latest @Forbes post, our CEO Laduram Vishnoi explains how the development of AI has advanced the technology available for chatbots

Is the Future of Customer Service Omnichannel or Multichannel?

Confused between omnichannel or multichannel? Here are five factors that will help you decide

News Release

Top 7 Ways AI Will Delight Your Customers And Improve Branding

Don’t only attempt to make your customers happy. Dazzle and delight them. Truly, an effective customer service is by far the...

Top 7 Customer Service Challenges and How to Resolve Them in 2018 (Updated)

With the increase in competition among all industries, Customer service has become an essential part of a company. The...

How Live Chat Can Help Online Insurance Companies To Increase Sales By 100X?

In this digital world, insurance agents need to understand that direct mail campaigns, newspaper Ads, cold calling, yellow pages...