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Media Release

How The Development Of AI Has Advanced The Technology Available For Chatbots

Artificial intelligence (AI)-powered chatbot platforms are taking the world by storm and revolutionizing diverse industries, but before AI was commonplace in chatbots, they were powered by different technologies that were not necessarily intelligent. In this latest @Forbes post, our CEO Laduram Vishnoi explains how the development of AI has advanced the technology available for chatbots

Is the Future of Customer Service Omnichannel or Multichannel?

Confused between omnichannel or multichannel? Here are five factors that will help you decide

News Release

A Simple Guide to Integrating Chatbots Into Your Conversion Strategy

Chatbots are the newest trend in digital marketing. And it’s easy to see why. Available 24/7 to address specific...

3 Major Brands Reveal their Secrets on Improving Customer Experience Online

With sundry of shopping options—in-store and online, customer service makes a major impact on everyday business.  Here you will...

10 Facts about Live Chat That Will Convince You to Embrace It

Online buying has become one of the best ways for the customers to quench all their shopping needs. According...