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Media Release

How The Development Of AI Has Advanced The Technology Available For Chatbots

Artificial intelligence (AI)-powered chatbot platforms are taking the world by storm and revolutionizing diverse industries, but before AI was commonplace in chatbots, they were powered by different technologies that were not necessarily intelligent. In this latest @Forbes post, our CEO Laduram Vishnoi explains how the development of AI has advanced the technology available for chatbots

Is the Future of Customer Service Omnichannel or Multichannel?

Confused between omnichannel or multichannel? Here are five factors that will help you decide

News Release

5 Reasons Why Every Employee Need Customer Service

What is the bridge between a company and, its customers? What troubles the customers to ask for help in...

Top 6 Reasons Why Business needs Proactive Customer Service

In this competitive world, the success of any business depends on the quality of customer services it provides to...

Top 10 Chatbot Trends That Will Help to Grow Your Business in 2018

The chatbot is an Artificial Intelligence which conducts a conversation with a human being. Recently, Chatbots have become so...