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Media Release

How The Development Of AI Has Advanced The Technology Available For Chatbots

Artificial intelligence (AI)-powered chatbot platforms are taking the world by storm and revolutionizing diverse industries, but before AI was commonplace in chatbots, they were powered by different technologies that were not necessarily intelligent. In this latest @Forbes post, our CEO Laduram Vishnoi explains how the development of AI has advanced the technology available for chatbots

Is the Future of Customer Service Omnichannel or Multichannel?

Confused between omnichannel or multichannel? Here are five factors that will help you decide

News Release

Acquire + Zapier Integration: Lets Automate Customer Engagement

Customers have been demanding zapier integration since a long time. So we have great news for you all. Acquire...

8 Steps for Optimizing Your Ecommerce Shopping Cart Checkout in 2018

The demand for e-commerce websites is growing massively as online shopping isn’t just a buzzword anymore, and the cart...

How to Provide Superior Customer Support during Holiday Season

The time of Christmas or the Holiday Season is significant for every retailer on earth, as the period sees...