CX Express: A 5-Minute Journey to Better CX -
Your strategic and tactical playbook for running customer support in the era of the modern consumer.
Founder and CEO of Acquire. Passionate about AI, machine learning, chatbots, NLP, neuroscience, and meditation.
In today’s always-on digital world, we are kept constantly connected. Access to a smartphone
Measuring customer service is the only way to know what works and what doesn't. See how to track cus
Technology has completely changed customer journeys within the financial services sector. Today, p