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Announcing our conversational cx platform.

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Go beyond ticketing with the Acquire and Zendesk integration

Engage your customers in real time through Zendesk with Acquire live chat, chatbots, and cobrowsing.

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Thousands of companies of all different sizes are using Acquire to supercharge their customer support.
clients

Why you should integrate Zendesk with Acquire

Zendesk is great for managing tickets and building your database, but with Zendesk alone, you miss opportunites to engage prospects and customers. Connect Acquire and Zendesk to:

web screen
See your customer's web screen

See and interact with your customers' screens to troubleshoot issues instantly.

Annonate
Annotate your customer's screen

Give customers a little extra help by guiding them when they're stuck.

Resolve issues
Resolve issues instantly

Improve your customer experience by offering immediate response times with live chat, chatbots, video, and voice calls.

Customer satisfaction
Boost sales and conversions

Upsell customers and improve conversions on-screen with instant, real time support.

I'm ready to connect Zendesk and Acquire

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Show, don't tell with Acquire Cobrowse

Improve support, drive sales and build an optimal customer experience with secure, no-download cobrowsing.

Play
Play
Play
Connect Acquire + Zendesk

Integrate Zendesk and Acquire to access all customer data and resolution tools in a single view.

Initiate a cobrowse session

Connect with customers and help them on the spot in just a few clicks.

Start cobrowsing with a code

Acquire assigns a unique identification code to users, allowing you to initiate a cobrowse session from your dashboard.

Show, don't tell with Acquire Cobrowse

Improve support, drive sales and build an optimal customer experience with secure, no-download cobrowsing.

Connect Acquire + Zendesk

Integrate Zendesk and Acquire to access all customer data and resolution tools in a single view.

Play
Initiate a cobrowse session

Connect with customers and help them on the spot in just a few clicks.

Start cobrowsing with a code

Acquire assigns a unique identification code to users, allowing you to initiate a cobrowse session from your dashboard.

Crack the code for providing scalable customer support

“Acquire’s customer support tools helped us qualify issues faster, provide more efficient help and reduce resolution time.”

Brad Tharp | Senior Director of Operations
Elevate
Brad Tharp

All-in-one customer engagement

Turn tickets into conversations and resolutions with Acquire's real-time customer support features.

  • Live Drawing

    Live Drawing

    Annotate your customer's screen to point them in the right direction.

  • Typing

    Typing

    Type on behalf of your customer to help them fill out forms online.

  • Text and Section Highlight

    Text and Section Highlight

    Highlight areas that need attention, or text that needs revision when assisting customers during cobrowsing

  • Sync Agents

    Chatbots

    Place bots on your website to answer common questions and qualify leads.

  • Field Mappings

    Data Masking

    Restrict your team’s access to confidential information during cobrowsing. Mask specific elements of a page, like credit card input fields.

  • Fully Secure

    Fully Secure

    Acquire meets all major data and security regulations, including GDPR, HIPAA and SOC 2.

Still wondering if Acquire is a good fit for you?

Provide faster, smarter support through online apps.

3x


Fewer
escalations

23%


Reduction in handle time

33%


Increase in customer satisfaction

Make your sales and support teams more productive

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