Acquire
acquire

Announcing our conversational cx platform.

Get the scoop
We use cookies on this website to ensure you get the best experience. Learn more.
Got it

Manage multichannel
SaaS support

Connect all your customer service touchpoints and channels and deliver better SaaS customer experiences with Acquire.

Book a Demo
customer-support

We’re a SaaS company, too

We know firsthand your struggle to increase retention, improve customer satisfaction, and streamline data. We built Acquire to help us solve these problems. Let us help you, too!

  • icon-no-download

    Engage customers instantly

    Respond to customers immediatly using chatbots, video, cobrowsing, phone, email, and more.

  • icon-no-download

    Unify your support channels

    See all your customer interactions in one view, and always have customer context at a glance.

  • icon-no-download

    Remove data silos

    Connect all major tools to Acquire using bidirectional integrations and keep all your data in one place.

Unified Customer View Software

An all-in-one customer service
platform

customer-support
  • icon-no-download

    Customer timelines

    When necessary, Acquire’s video and voice call functions allow you to escalate customer conversations

  • icon-no-download

    Cross channel communication

    When necessary, Acquire’s video and voice call functions allow you to escalate customer conversations

  • icon-no-download

    Customer data

    When necessary, Acquire’s video and voice call functions allow you to escalate customer conversations

icon-no-download

Live Chat for Customer Support

One widget to rule
them all

Chat with customers, sync your knowledge base, integrate chatbots, provide personalized support, and more.

Learn More
icon-no-download
icon-no-download
icon-no-download

Automate FAQs with bots

Free up your team’s time by using chatbots to answer the most commonly asked questions (e.g. “How do I reset my password?”)

Learn More

Cobrowse Software for Support

Troubleshoot collaboratively on-screen

See and interact with your customer’s screen and take over for them when they get stuck.

icon-no-download

Acquire’s customer support tools helped us qualify issues faster, provide more efficient help, and reduce resolution time.

icon-no-download
Brad Tharp
Senior Director of Operations
icon-no-download
single customer view icon-no-download icon-no-download
icon-no-download

Knowledge Base Software

Build the ultimate online resource

Help your customers self serve. Create, organize, and share your articles, videos, and guides with Acquire Knowledge Base.

  • Syncs with chatbots
  • Custom themes
  • Enable feedback
  • Analyze your resources
Learn More
icon-no-download
icon-no-download
icon-no-download

Set up intelligent workflows

Create custom automations to better manage all aspects of your customer support (e.g. set a rule to send all emails containing ‘billing’ to the finance department.)

AI enabled chatbot icon-no-download icon-no-download
  • icon-no-download

    Multichannel metrics

    Analyze usage across chat, bots, email, video, cobrowse, and social.

  • icon-no-download

    Agent performance

    Use analytics to ID top agents and boost agents who need extra training.

  • icon-no-download

    Custom reports

    Measure the customer service metrics that matter most to you.

Customer Service Metrics

Analyze SaaS support

Get insight into all your digital customer service operations with Acquire Analytics

icon-no-download

Acquire’s customer support tools helped us qualify issues faster, provide more efficient help, and reduce resolution time.

icon-no-download
Brad Tharp
Senior Director of Operations
icon-no-download

Make your support team more
productive today!

Request a demo

[if lte IE 8]
[if lte IE 8]