CX SOFTWARE FOR AIRLINES Create contactless CX for today’s passengers
Exceed your passengers’ expectations with a customer experience journey designed for their busy, digital-centric lives, managed from one platform.
United meets customers wherever they are with Acquire. You can too.
United’s Agent on Demand makes reaching an agent as easy as scan, click, and connect. Powered by Acquire, Agent on Demand offers new ways to connect including live chat, voice and video calls, and SMS texting — giving passengers the freedom and flexibility to get answers without standing in line at the gate.
Learn more about why United partnered with Acquire in our on-demand webinar.
Provide service from anywhere
Let your passengers get their questions answered wherever they are — at home, in a rideshare, or grabbing a pre-flight bite. Acquire makes it easy to connect with customers through your website, mobile app, and even QR codes on airport signage.
Communicate on the channels they love
Reduce passenger effort by offering a true omnichannel experience. Acquire empowers you to provide more than phone and social media support — add video, SMS texting, and live chat with ease.
Prioritize your high-status fliers
Your frequent fliers expect a level of service that correlates to their loyalty status. Acquire's intelligent queuing and routing make it easy to place your VIPs at the front of the line.
Ready to see airline CX
software in action?
We’re here to help. Schedule a call with our team to learn how you can
accelerate your digital customer experience plans.