Keep your remote teams connected with customers

Instantly communicate with customers across all channels and devices with Acquire’s live chat, video and voice, and cobrowsing software.

Trusted by thousands of companies across the world.

Get up and running in 48 hours

Acquire is seeing an influx of companies pivot to increase online sales and support during this time. We can help
you provide the support needed—fast—so you stay connected with customers.

Chat from anywhere

Instantly support your customers and accomodate your remote teams using mobile-friendly live chat from Acquire (Mobile friendly iOS app, Android App).

Close the distance

Recreate an in-person customer support experience by launching into a video or voice call with just one click from the Acquire live chat widget.

Automate the influx

Reduce wait times and enable your customers to self-serve with Acquire chatbots and workflows that are configurable. No coding required.

Screen Share

There may still be times when it’s useful for a customer to share their entire screen to show relevant documents or 3rd party web pages. Acquire has you covered here, too, with our own screen share browser plugin.

Agent Mobile App

Help your customers get unstuck with mobile cobrowsing in-app on iOS and Android. Acquire is the only solution that provides a mobile SDK.

Cobrowse Software for Customer Support

Guide on-screen, as if you’re in person

Use cobrowsing software to engage visitors and customers with a real time, online support experience.

Resolve issues instantly
Reduce back-and-forth and take over your customer’s screen to solve issues instantly.
Spare them the downloads
Unlike screen share software, cobrowsing doesn’t require any downloads from customers.
Draw attention
Point, click, annotate, and highlight on-screen to achieve an “aha’” moment together.

All-in-One Customer Engagement

Omnichannel customer service at scale

Be everywhere your customers are and engage them with Acquire’s real time
communication tools and capabilities.

Cases
Automatically log anytime your customer reaches out and rally your team around closing each case.
Live chat
Connect with customers in a conversational platform and solve issues faster with Acquire Live Chat.
Calls & SMS
Always be mobile-first. Funnel VoIP and SMS messages to one dashboard and respond seamlessly.
Cobrowse and screen share
Customers stuck online? Help them get the support they need with cobrowse and screen share.
Chatbots
Save your team time spent answering repetitive questions by automating FAQs with chatbots.
Inbound/outboud email
Keep up with customer service emails alongside dozens of customer communication channels.