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Is Ticketing Really Optimising Your Customer Support Process?
By 2020, customer experience will overtake price and…
Read MoreMay 29, 2019
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Using ‘Jobs to be done’ for Growth
Changing the way you analyze your customers is…
Read MoreMarch 7, 2018
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7 Ways SaaS Businesses Can Improve Product User Experience
One of the biggest issues that SaaS businesses…
Read MoreJuly 24, 2017
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7 Studies Proving Live Chat Boosts Your Conversion Rate
When it comes to providing top-notch customer support,…
Read MoreApril 5, 2017
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4 Effective Co-browsing Practices To Improve Customer Service
Customers are the backbone of any business. So…
Read MoreJanuary 23, 2017
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Cobrowse Checklist : 22 Questions to Ask Before Selecting Co-Browsing Software
Cobrowsing is the perfect way to ensure customers…
Read MoreJanuary 13, 2017
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