What is Important for Startups – Product or Sales

As a startup, is it better to pay more attention to product or sales? On the long-run, what would...

6 Ways SaaS Business Can Improve Product’s User Experience

One of the biggest issues that SaaS businesses face is keeping consumers engaged long-term. To ensure that your users...

10 Steps to Launching a Successful Live Chat

Live chat is the easiest way to boost your conversion rate without conducting a series of testing or experiments....

Seven Metrics to Measure Live Chat Agent Performance

If your business already implemented live chat, then it is important to know what, how and when the communication...

11 Top Considerations for Live Chat Software Solutions for Your Business

Live chat is not a new term in modern business. It stepped out of its crib a long time...

Live Chat with Co-Browsing To Receive Real-Time Support Quickly and Easily

Solving customer’s queries, instantly, and that’s awesome as customer’s time is the most expensive commodity for every business. Customer...

Is Investing in Live Chat Worthful?

Every business, whether small or big, always looks for one single business edge and that’s their customers. Invariably, happy...

How Does Combining Video Chat With Co-Browsing Increase Sales?

Let’s face it. We are living in a world where a coffee is delivered to you by a drone....

Why Businesses Opt For Proactive Live Chat

Many users may have chanced across the option of a multiple-chat system, where they have been exhausted by multiple...

7 Studies That Prove Live Chat Boosts Your Conversion Rate

Low conversion rates are real turn offs and businesses are looking for those magical tricks to enhance the conversion...