Silent Cobrowsing: The Ultimate Way to Support your Customers Proactively

“Hello, how can I help you?” That’s usually the first thing your customer support agents say when customers contact...

Product Updates: 8 New Features to Help You Convert Visitors into Paying Customers

Over the past month, we are working to bring advance improvement to help you deliver best-in-class customer journey, across...

What is More Important for Startups – Product or Sales

As a startup, does the sales and distribution strategy bring lasting success, or is it quality of product? According...

7 Ways SaaS Businesses Can Improve Product User Experience

One of the biggest issues that SaaS businesses face today is keeping consumers engaged long-term. If you want to...

8 Metrics to Measure Live Chat Performance [Updated]

If your business has already implemented live chat, then it’s important to know what, how, and when communication is taking...

Top 11 Considerations When Choosing Live Chat Solutions for Your Business

A few years ago business owners started turning to live chat software solutions to match the ever-growing demand for...

Integrating Live Chat with Cobrowsing for Better Real-Time Support

In this digitally-savvy era, customer expectations are higher than ever. Meeting their demands by solving queries in an instant...

5 Reasons Why Business Should Invest in Live Chat

Econsultancy has recently mentioned that most of the customers prefer to do a business with a company who offers live...

Top 4 Benefits of Combining Video Chat with Co-Browsing to Increase Sales

Applications are developed that allow the consumers to file a recovery claim right from the accident site via an...

4 Reasons Businesses Choose Proactive Live Chat

Businesses must overcome a deluge of challenges to stay ahead of the game. How can we lower operational cost?...