Product Updates: 8 New Features to Help You Convert Visitors into Paying Customers

Over the past month, we are working to bring advance improvement to help you deliver best-in-class customer journey, across...

What is Important for Startups – Product or Sales

As a startup, is it better to pay more attention to product or sales? In long-run, what would bring...

7 Ways SaaS Businesses Can Improve Product User Experience

One of the biggest issues that SaaS businesses face today is keeping consumers engaged long-term. If you want to...

10 Effective Steps to Launching a Successful Live Chat

Live chat is the easiest way to boost your conversion rate without conducting a series of tests or experiments. Several studies have...

8 Metrics to Measure Live Chat Agent Performance [Updated]

If your business has already implemented live chat, then it is important to know what, how and when the...

Top 11 Considerations When Choosing Live Chat Solutions for Your Business

A few years ago business owners started turning to live chat software solutions to match the ever-growing demand for...

Integrating Live Chat with Cobrowsing for Better Real-Time Support

In this digitally-savvy era, customer expectations are higher than ever. Meeting their demands by solving queries in an instant...

5 Reasons Why Business Should Invest in Live Chat

Econsultancy has recently mentioned that most of the customers prefer to do a business with a company who offers live...

Top 4 Benefits of Combining Video Chat with Co-Browsing to Increase Sales

Applications are developed that allow the consumers to file a recovery claim right from the accident site via an...

4 Reasons Businesses Choose Proactive Live Chat

Businesses must overcome a deluge of challenges to stay ahead of the game. How can we lower operational cost?...