Product Updates: 8 New Features to Help You Convert Visitors into Paying Customers

Over the past month, we are working to bring advance improvement to help you deliver best-in-class customer journey, across...

What is Important for Startups – Product or Sales

As a startup, is it better to pay more attention to product or sales? In long-run, what would bring...

7 Ways SaaS Business Can Improve Product User Experience

One of the biggest issues that SaaS businesses face is keeping consumers engaged long-term. To ensure that your users...

10 Effective Steps to Launching a Successful Live Chat

Live chat is the easiest way to boost your conversion rate without conducting a series of tests or experiments. Several studies have...

8 Metrics to Measure Live Chat Agent Performance [Updated]

If your business has already implemented live chat, then it is important to know what, how and when the...

11 Top Considerations for Live Chat Software Solutions for Your Business

Live chat is not a new term in modern business. It stepped out of its crib a long time...

Integrating Live Chat with Cobrowsing for Better Real-Time Support

In this digitally-savvy era, customer expectations are higher than ever. Meeting their demands by solving queries in an instant...

5 Reasons Why Business Should Invest in Live Chat

Econsultancy has recently mentioned that most of the customers prefer to do a business with a company who offers live...

Top 4 Benefits of Combining Video Chat with Co-Browsing to Increase Sales

Applications are developed that allow the consumers to file a recovery claim right from the accident site via an...

4 Reasons Businesses Choose Proactive Live Chat

Businesses must overcome a deluge of challenges to stay ahead of the game. How can we lower operational cost?...