Why Great Customer Service Is Critical To Business Success

“Customer service is an opportunity to exceed your customer’s expectations”: John Jantsch, Duct Tape Marketing If there is one...

10 Problems That Every E-commerce Faces and Their Solutions 2019

“Overall the web is sloppy, but an online store can’t afford to be.” -Paul Graham, YC When a consumer...

9 Effective Ways Co-browsing Can Help Business For Customer Support

Providing the resolution of a customer’s query in quick time is a challenging task. Even the senior and well-trained...

How to Provide Superior Customer Support during Holiday Season

The time of Christmas or the Holiday Season is significant for every retailer on earth, as the period sees...

How to Inspire and Motivate Your Team for Better Customer Service

“The way you treat your employees is the way they will treat your customers.” Nail. On. Head. Thanks, Richard...

25 Awesome Customer Service Tips That You Must Employ [Updated]

There’s no two ways about it. All customers want an unbelievably good customer experience. Without a robust customer-centric culture,...

8 Customer Service Challenges a Customer Service Agent Faces and Their Solutions [Updated]

With competition increasing, good customer service has become core to a company’s success. But delivering quality products alongside outstanding...

Top 5 Best Books on Customer Service Experience That You Cannot Afford To Miss

In this customer-centric era, it is very much important to deliver exceptional customer service to the customers for the...

The Advantage of Co-Browsing: What Acquire Offers that Others Don’t.

There are hundreds of live chat software companies in the market, but what set Acquire apart are the other...