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How to make screen share work for sales and customer support
Applications of screen share technology are expanding and…
Read MoreJanuary 16, 2019
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What does Gold Standard Customer Support Look Like?
Customer service is often called the most important…
Read MoreJanuary 10, 2019
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Seven tips for Customer Support during the Holidays
We’re rubbing right against the peak of holiday…
Read MoreDecember 18, 2018
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Enhancing Your Customer Support: A Step by Step Guide
In a Customer Service and Business Results survey,…
Read MoreNovember 19, 2018
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Should You Be Using A Chatbot For Customer Support?
When chatbots started trending and taking over our…
Read MoreMay 21, 2018
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4 Common Mistakes to Avoid With Your Live Chat Support
Live chat support is one of the best…
Read MoreApril 24, 2018
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Why and how should you build customer support funnel
Regardless of where you operate or what you…
Read MoreJanuary 30, 2018
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12 Best Practices to Offer Superior SaaS Customer Support
Want a successful SaaS business? Then you’re going…
Read MoreDecember 7, 2017
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Integrate Live Chat with Cobrowsing for Better Real-Time Support
In this digitally-savvy era, customer expectations are higher…
Read MoreApril 27, 2017