Should You Be Using A Chatbot For Customer Support?

When chatbots started trending and taking over our social media feeds, I’m sure many of us thought it’s just...

Top 10 Chatbot Trends That Will Help to Grow Your Business in 2018

The chatbot is an Artificial Intelligence which conducts a conversation with a human being. Recently, Chatbots have become so...

7 Great Reasons Why Chatbots Should Be a Sensitive Member of Your Sales Team

In today’s digital world, more and more people are purchasing from online stores to fulfill their shopping needs. The...

Top 7 Reasons Why Chatbots Will Replace Your Contact Forms

More tech-savvy customers are avoiding the slew of contact form input fields by preferring the quicker, more accurate chatbot...

7 Use Cases How Chatbots Will Actually Kill Phones and Email [Updated]

The use of email for internet marketing is an age-long marketing strategy. Email marketing works great and of course,...

Top 7 Ways AI Will Delight Your Customers And Improve Branding

Don’t only attempt to make your customers happy. Dazzle and delight them. Truly, an effective customer service is by far the...

10 Chatbot Benefits: A Business Can’t Afford to Miss

Chatbots have recently become quite popular. They are being used by businesses to provide proactive assistance to their customers....

Chatbot Vs. Live Chat: Which Is Winning The Customer Service Game & Why?

The last time you were on a live chat, did you get an immediate answer to your question, or were...

6 Use Cases of AI to Deliver Better Customer Experience

Artificial intelligence, (when computers act like humans)—is no longer a conventional science fiction. Machines are getting smarter every day,...