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33 Chatbot Statistics and Trends to Watch in 2022
You may know this already: the adoption of…
Read MoreJanuary 24, 2022
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51 Amazing Chatbot Use Cases By Industry and Function
There are many different chatbot use cases depending…
Read MoreJanuary 17, 2022
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The Ecommerce Chatbot: How They Work and How to Create One
As more and more consumers go online for…
Read MoreJanuary 6, 2022
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How To Create Effective Chatbot Design: 7 Important Steps
After years of experimenting with chatbots — especially…
Read MoreDecember 9, 2021
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7 Super Simple Steps to Create a Knowledge Base (Updated)
Looking to create a knowledge base and provide…
Read MoreNovember 24, 2021
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Knowledge Base 101: The Ultimate Customer Support Tool
There’s so much information spread across so many…
Read MoreOctober 20, 2021
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Customer Analytics: 6 Important Types and How to Use Them
What makes your customers tick? This might sound…
Read MoreOctober 19, 2021
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What is a Chatbot? Beginner’s Guide to Chatbot Technology
If you browse the internet, there’s a good…
Read MoreOctober 19, 2021
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Chatbot vs Live Chat: Which is Winning the Customer Service Game and Why?
Answering customer questions immediately is one of the…
Read MoreOctober 1, 2021
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How to Write a Knowledge Base Article: 9 Easy Steps
Have you ever come across a knowledge base…
Read MoreSeptember 23, 2021
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