Acquire today announced a partnership to power Facebook’s new Businesses on Messenger product enabling businesses for the first time to communicate with customers through Facebook’s popular messaging app. Through an integration with Messenger, Acquire allows businesses to provide scalable and responsive customer service to the more than 1.2 bn people worldwide who use Messenger.
Now you can connect Facebook messenger to manage and respond to your social media clients at Acquire dashboard.
Please take a look above video and also below steps by steps guide.
“Messenger has changed the way people communicate with their friends, and now it’s opening new opportunities for businesses to interact with their customers,” said Mr. Raju, Acquire’s senior vice president of product development. “Consumers can communicate and engage with retailers within the messaging app they already use every day, on their own terms.”
By extending Acquire's live chat capabilities to Messenger, businesses now have a new way for their service teams to support customers. Customer service teams can manage multiple Messenger chats at once, collaborate with one another to solve a customer’s issue, and access chat history to easily continue a conversation after a break.
If you are experiencing any trouble with this integration, please contact us via Acquire or at firstname.lastname@example.org