What is Important for Startups – Product or Sales

As a startup, is it better to pay more attention to product or sales? In long-run, what would bring...

7 Ways SaaS Business Can Improve Product User Experience

One of the biggest issues that SaaS businesses face is keeping consumers engaged long-term. To ensure that your users...

10 Effective Steps to Launching a Successful Live Chat

Live chat is the easiest way to boost your conversion rate without conducting a series of tests or experiments. Several studies have...

An Uncomplicated Guide to Improve Website Conversion Rate By 3X

Your business website isn’t just for show. It is more than a fancy business card or digital brochure. The...

Using ‘Jobs to be done’ for Growth

Changing the way you analyze your customers is a brave move. We‘ll go through why we started using ‘jobs...

7 Ways Sales Automation Process Will Help To Grow Your Business Exponentially

Are you ready to compete with the big boys? It might seem difficult and scary (yes, it is) but...

The 10 Habits of Customer-Centric Organizations in the Age of Digital Business

Ask most business owners today what’s most important for their business and they’d tell you profit. Which is right....

Is Communicating with Others Easy? Hell No!

If communicating was simple, I’m sure we’d have more productive teams, make better decisions and speak our minds a...

Benefits Of Omnichannel Customer Engagement Platforms for Improving Customer Service

Giving customers a reason to stick to your brand is important if you want to build a thriving enterprise....

Should You Be Using A Chatbot For Customer Support?

When chatbots started trending and taking over our social media feeds, I’m sure many of us thought it’s just...

Top 10 Chatbot Trends That Will Help to Grow Your Business in 2018

The chatbot is an Artificial Intelligence which conducts a conversation with a human being. Recently, Chatbots have become so...

7 Great Reasons Why Chatbots Should Be a Sensitive Member of Your Sales Team

In today’s digital world, more and more people are purchasing from online stores to fulfill their shopping needs. The...

Should You Be Using A Chatbot For Customer Support?

When chatbots started trending and taking over our social media feeds, I’m sure many of us thought it’s just...

4 Common Mistakes to Avoid With Your Live Chat Support

Live chat support is one of the best ways to improve customer engagement. Properly managed, this feature can give...

Turning Customer Feedback into $

There’s more to customer feedback than an NPS rating. And creating ‘actionable feedback’ needs to show more than a...