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Product Updates: 8 New Features to Help You Convert Visitors into Paying Customers

Customize your chat widget Customize the behavior of your chat widget and set it according to your workflow. Customize...

5 Brilliant Examples of Customer Relationship Optimization

Unlike in the past, marketers today have infinitely more data to base decisions on. You no longer have to...


Product

Product Updates: 8 New Features to Help You Convert Visitors into Paying Customers

Customize your chat widget Customize the behavior of your chat widget and set it according to your workflow. Customize...

What is Important for Startups – Product or Sales

As a startup, is it better to pay more attention to product or sales? In long-run, what would bring...

7 Ways SaaS Business Can Improve Product User Experience

One of the biggest issues that SaaS businesses face is keeping consumers engaged long-term. To ensure that your users...



Sales

An Uncomplicated Guide to Improve Website Conversion Rate By 3X

Your business website isn’t just for show. It is more than a fancy business card or digital brochure. The...

Using ‘Jobs to be done’ for Growth

Changing the way you analyze your customers is a brave move. We‘ll go through why we started using ‘jobs...

7 Ways Sales Automation Process Will Help To Grow Your Business Exponentially

Are you ready to compete with the big boys? It might seem difficult and scary (yes, it is) but...

Customer Experience

Customer Experience has become a vital part of business growth. Learn how co-browsing helps businesses have happier customers.

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Customer Experience
Chatbots of today

Chatbots were once a trend, but it looks like their here to stay. Learn how they are transforming how customers and companies communicate

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Chatbots of today


Customer Experience

5 Brilliant Examples of Customer Relationship Optimization

Unlike in the past, marketers today have infinitely more data to base decisions on. You no longer have to...

5 Ways the Financial Services Industry Is Adapting to Customer Expectations in 2019

Customer expectations are changing, and the financial services industry isn’t immune to these new demands. The expansion of big...

Seven tips for Customer Support during the Holidays

We’re rubbing right against the peak of holiday shopping and preparation. It is, arguably, the most significant time for...



Automation

Beyond the Knowledge Base: Your Guide to Self-Serve Customer Support

Customers want a great experience with a software company – and they want it now. Influenced by the eCommerce...

Should You Be Using A Chatbot For Customer Support?

When chatbots started trending and taking over our social media feeds, I’m sure many of us thought it’s just...

Top 11 Chatbot Trends That Will Help to Grow Your Business in 2019

The chatbot is an Artificial Intelligence which conducts a conversation with a human being. Recently, Chatbots have become so...



Customer Support

Investing in Support Technology: A Glimpse into the Future

What keeps customer service leaders up at night? The answer, in most cases, is numbers. A central task of...

Strategies for Insurers to Stand Out in Customer Support

Insurers—from home and casualty to health, auto, and life—face increasing pressures to differentiate themselves in a crowded digital marketplace....

The Ultimate Customer Support Stack for 2019

Customer service relationships can make or break your company, whether you’re growing a startup or managing a large enterprise....

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