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Being at odds with customers is bad. The belief that customer is always right plays out in the court...
Customers are the most important assets for any business and to maintain customer relationships is the most essential step...
New Articles
- How to Enhance Your Customer Support: Step by Step Guide? November 19, 2018
- Acquire and Microsoft Dynamics CRM Integration October 9, 2018
- Salesforce Integration with Acquire October 2, 2018
- How to Integrate Slack with Acquire? September 20, 2018
- 11 Best Online Business Tools That Will Accelerate the Growth of Your Business September 4, 2018
Product
What is Important for Startups – Product or Sales
As a startup, is it better to pay more attention to product or sales? In long-run, what would bring...
7 Ways SaaS Business Can Improve Product User Experience
One of the biggest issues that SaaS businesses face is keeping consumers engaged long-term. To ensure that your users...
10 Effective Steps to Launching a Successful Live Chat
Live chat is the easiest way to boost your conversion rate without conducting a series of tests or experiments. Several studies have...
Sales
An Uncomplicated Guide to Improve Website Conversion Rate By 3X
Your business website isn’t just for show. It is more than a fancy business card or digital brochure. The...
Using ‘Jobs to be done’ for Growth
Changing the way you analyze your customers is a brave move. We‘ll go through why we started using ‘jobs...
7 Ways Sales Automation Process Will Help To Grow Your Business Exponentially
Are you ready to compete with the big boys? It might seem difficult and scary (yes, it is) but...
Customer Experience
Customer Experience has become a vital part of business growth. Learn how co-browsing helps businesses have happier customers
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Chatbots of today
Chatbots were once a trend, but it looks like their here to stay. Learn how they are transforming how customers and companies communicate
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Customer Experience
The 10 Habits of Customer-Centric Organizations in the Age of Digital Business
Ask most business owners today what’s most important for their business and they’d tell you profit. Which is right....
Is Communicating with Others Easy? Hell No!
If communicating was simple, I’m sure we’d have more productive teams, make better decisions and speak our minds a...
Benefits Of Omnichannel Customer Engagement Platforms for Improving Customer Service
Giving customers a reason to stick to your brand is important if you want to build a thriving enterprise....
Automation
Should You Be Using A Chatbot For Customer Support?
When chatbots started trending and taking over our social media feeds, I’m sure many of us thought it’s just...
Top 10 Chatbot Trends That Will Help to Grow Your Business in 2018
The chatbot is an Artificial Intelligence which conducts a conversation with a human being. Recently, Chatbots have become so...
7 Great Reasons Why Chatbots Should Be a Sensitive Member of Your Sales Team
In today’s digital world, more and more people are purchasing from online stores to fulfill their shopping needs. The...
Customer Support
6 Ways Internal Help Centers can Help in Dealing with a Haywire Customer Support
A typical customer support center is like a busy bus station. With many customers beckoning on support representatives to...
Should You Be Using A Chatbot For Customer Support?
When chatbots started trending and taking over our social media feeds, I’m sure many of us thought it’s just...
4 Common Mistakes to Avoid With Your Live Chat Support
Live chat support is one of the best ways to improve customer engagement. Properly managed, this feature can give...
