Read Today
Customize your chat widget Customize the behavior of your chat widget and set it according to your workflow. Customize...
Unlike in the past, marketers today have infinitely more data to base decisions on. You no longer have to...
New Articles
- Product Updates: 8 New Features to Help You Convert Visitors into Paying Customers April 10, 2019
- 5 Brilliant Examples of Customer Relationship Optimization April 1, 2019
- 5 Ways the Financial Services Industry Is Adapting to Customer Expectations in 2019 March 13, 2019
- Investing in Support Technology: A Glimpse into the Future March 6, 2019
- Strategies for Insurers to Stand Out in Customer Support February 19, 2019
Product
Product Updates: 8 New Features to Help You Convert Visitors into Paying Customers
Customize your chat widget Customize the behavior of your chat widget and set it according to your workflow. Customize...
What is Important for Startups – Product or Sales
As a startup, is it better to pay more attention to product or sales? In long-run, what would bring...
7 Ways SaaS Business Can Improve Product User Experience
One of the biggest issues that SaaS businesses face is keeping consumers engaged long-term. To ensure that your users...
Sales
An Uncomplicated Guide to Improve Website Conversion Rate By 3X
Your business website isn’t just for show. It is more than a fancy business card or digital brochure. The...
Using ‘Jobs to be done’ for Growth
Changing the way you analyze your customers is a brave move. We‘ll go through why we started using ‘jobs...
7 Ways Sales Automation Process Will Help To Grow Your Business Exponentially
Are you ready to compete with the big boys? It might seem difficult and scary (yes, it is) but...
Customer Experience
Customer Experience has become a vital part of business growth. Learn how co-browsing helps businesses have happier customers.
Read now
Chatbots of today
Chatbots were once a trend, but it looks like their here to stay. Learn how they are transforming how customers and companies communicate
Read now
Customer Experience
5 Brilliant Examples of Customer Relationship Optimization
Unlike in the past, marketers today have infinitely more data to base decisions on. You no longer have to...
5 Ways the Financial Services Industry Is Adapting to Customer Expectations in 2019
Customer expectations are changing, and the financial services industry isn’t immune to these new demands. The expansion of big...
Seven tips for Customer Support during the Holidays
We’re rubbing right against the peak of holiday shopping and preparation. It is, arguably, the most significant time for...
Automation
Beyond the Knowledge Base: Your Guide to Self-Serve Customer Support
Customers want a great experience with a software company – and they want it now. Influenced by the eCommerce...
Should You Be Using A Chatbot For Customer Support?
When chatbots started trending and taking over our social media feeds, I’m sure many of us thought it’s just...
Top 11 Chatbot Trends That Will Help to Grow Your Business in 2019
The chatbot is an Artificial Intelligence which conducts a conversation with a human being. Recently, Chatbots have become so...
Customer Support
Investing in Support Technology: A Glimpse into the Future
What keeps customer service leaders up at night? The answer, in most cases, is numbers. A central task of...
Strategies for Insurers to Stand Out in Customer Support
Insurers—from home and casualty to health, auto, and life—face increasing pressures to differentiate themselves in a crowded digital marketplace....
The Ultimate Customer Support Stack for 2019
Customer service relationships can make or break your company, whether you’re growing a startup or managing a large enterprise....
Acquire Recognized as High Performer in Spring 2019 on G2 Crowd